How to fix Netflix Player Error Code: 1001?


Issue: How to fix Netflix Player Error Code: 1001?

My friends have been nagging me to get Netflix for ages. I thought it was a simple few-click process, but few days in I still cannot watch anything. The problem I keep running into is Netflix Player Error Code: 1001. Switching between browsers does not help either. How should I fix this?

Solved Answer

Netflix is a paid video streaming platform that allows the users to access a large collection of movies, TV series and animation. You can choose from Basic, Standard, and Premium monthly subscriptions, depending on your needs and financial capabilities. Since the application is not free, encountering troubles when using it can be especially frustrating. Netflix Player Error Code: 1001 is a common error the Netflix newcomers often complain about. Though the installation of the application itself may go smooth, this error occurs when trying to play the video.

Mainly, this issue relates to the Silverlight plug-in which is required to stream videos on Netflix. It might be that your computer is preventing Silverlight from placing its files on the system or some error occur during their installation. Also, there might be some issues related to the content you are trying to stream itself. Netflix Player Error Code: 1001 problem can occur on Mac or Windows OS, and it seems that there is no single solution to this problem. The Internet forums and blogs are full of recommendations how to eliminate this error. Nevertheless, if something helped to fix it on one computer, it will not necessarily work for another. Thus, it is more recommended to use more authoritative sources and get to the core of the problem.

Netflix has addressed this issue as well and provided a list of techniques to try out, which include updating the browser and cleaning it from cookies, adding Netflix to the list of trusted websites and reinstalling the Silverlight plug-in. Let us discuss the Netflix Player Error Code: 1001 removal steps below.

How to fix Netflix Player Error Code: 1001 error on Windows OS?

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We will not get into detail about updating or reinstalling your browser since you will find all the necessary information on its official website. Nevertheless, cleaning cookies may need some extra help. First, you need to access and follow the indicated instructions. You will be automatically signed out of Netflix and need to sign in again. This method may help eliminate the potentially corrupted cookie settings. After cleaning the cookies you can make Netflix your trusted website and this way avoid potential malfunctions. To achieve that on Internet Explorer:

  1. Click the the Gear icon in the upper-right corner of your browser.
  2. Go to Internet Options.
  3. Click Security.
  4. Select Trusted Sites and click Sites.
  5. Deselect the option Require server verification.
  6. Delete Netflix-related content in Websites: box.
  7. Type in * next to the Add this website to the zone field.
  8. Click Add and Close.

If you keep encountering Netflix Player Error Code: 1001 issue after clearing your cookies and adding Netflix to the trusted websites list, you still have one option left. You can reinstall Silverlight and, hopefully, eliminate the errors that may have been triggered by the initially installed plug-in. Before you try anything, let us remind you that you must eliminate all of the program’s components from the system entirely in order to proceed with the reinstall. Software like Perfect Uninstaller Perfect Uninstaller can help you achieve the best results.

How to eliminate Netflix Player Error Code: 1001 error from your Mac OS X?

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To clear cookies from your browser on Mac OS X, go to and follow the further instructions attentively. After the cookies are cleared, return to Netflix Home and sing in on the application again.

Microsoft Silverlight plug-in requires that OS X account has administrative rights. Otherwise, the program may not work and display Netflix Player Error Code: 1001 message. Follow the steps below to claim your account rights:

  1. Click Apple icon located in the upper-left corner of your desktop
  2. Go to System Preferences.
  3. In the System section select Users & Groups.
  4. Admin indication should appear above the Netflix User icon.
  5. Close all tabs and try running Netflix again.

Finally, you can try reinstalling Silverlight plug-in. Just make sure you get rid of all its old files first. You can do it manually but specialized software like MacKeeper MacKeeper can do it quicker and more effectively.

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About the author
Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

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