How to fix "Remote Desktop Connection has stopped working" error?

by Ugnius Kiguolis - -
12

Question

Issue: How to fix "Remote Desktop Connection has stopped working" error?

I was connected to another computer when the message flashed that “Remote Desktop Connection has stopped working.” Relaunching the program does not work. After a couple of minutes, the problem reoccurs. I’m getting really frustrated. Any help would be appreciated.

Solved Answer

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There are multiple cases of Remote Desktop Connection problems. Some users might encounter the message stating that “Remote Desktop Connection has stopped working” or that “Your computer could not connect to another console session on the remote computer because you already have a console session in progress“. Mostly, they might be triggered by the network connectivity errors or the mismatch issues between the Windows Firewall. Every problem requires special treatment. In this article, we will present several solutions to the particular issue – “Remote Desktop Connection has stopped working.”

Option 1. Changing Remote Desktop Connection settings

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It might be the case that mstsc.exe and vorbis.acm associated with FL studio app might cause constant crashes of the application. The latter file belongs to the group of remote audio codec files so you may change certain settings related to audio.

  1. Click Windows button and type Remote Desktop. Enter Remote Desktop Connection application.
  2. Expand Show options and navigate to Local Resources tab.
  3. Click Settings.
  4. Below the Remote audio playback, tick the box Do not play and click Ok.

Additional note. If you are running Windows 32-bit version, you might need to change the vorbis.acm file’s name. Find it by entering C folder, then navigate to Windows. Enter System32 folder. After you locate vorbis.acm file, change its file name into vorbis.acm.new or something similar.

Option 2. Removing possible infections on the system

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There is a possibility that some unwanted elements or programs interfere with this Windows App. In order to check whether there are no fraudulent apps, install Reimage. This utility locates any kind of cyber infection and successfully terminates it. It is especially handy in warding off more complex threats.

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About the author

Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

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