How to Fix “This site is not secure” pop-up with an error code DLG_FLAGS_SEC_CERT_CN_INVALID?

by Alice Woods - -
12

Question

Issue: How to Fix “This site is not secure” pop-up with an error code DLG_FLAGS_SEC_CERT_CN_INVALID?

Hi, all. Starting from yesterday morning, I‘ve started receiving an error message saying “This site is not secure.” I would understand this message and leave the page aside if I wouldn‘t have been visiting it for ages. I‘m attaching a screenshot below. Please help.

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Solved Answer

“This site is not secure” is an error message that might pop up when browsing the web with Microsoft Edge, Google Chrome or Mozilla Firefox browsers. It seems that the error mostly bothers Windows 10 users. However, reports about this issue are reported by older OS versions users.

“This site is not secure” error in a technical language is named as DLG_FLAGS_INVALID_CA or DLG_FLAGS_SEC_CERT_CN_INVALID. It occurs when people are trying to open certain websites. If the safety of blocked website is questionable, we would strongly recommend you to avoid visiting it.

Screenshot of

If, however, you have been visiting the website earlier and your web browser did not block it, you may proceed if the “This site is not secure” error message contains a Go on to the website (Not Recommended) button. In this case, there are several reasons why this error might show up, such as:

  • browser’s cache-related problems;
  • problems with website’s security certificate;
  • missing he trusted root certificate for the Certification Authority (CA) on the site.

If the “This site is not secure” pop-up or DLG_FLAGS_SEC_CERT_CN_INVALID error is related to browser’s cache, cleaning it and resetting browser’s settings should help. However, usually, the culprit of the issue is related to the website‘s security certificate, which has either been installed incorrectly or has expired.

Besides, the trusted root certificate for the Certification Authority (CA)[1] is missing on the site that you attempt accessing. Last, but not least, if you receive such and similar alerts on Chrome, you should restrain from visiting the blocked website because it may contain malicious ads,[2] links, and codes.

Fixing DLG_FLAGS_SEC_CERT_CN_INV error

As Chrome developers announced the last September,[3] the browser will start displaying “Not Secure” warnings to prevent people from accessing pages that contain password and credit card input fields. However, if this error continues bothering you without a reason, you should try performing these tasks:

Fix 1. Clear browser's cache

Before modifying important system‘s settings, try to fix “This site is not secure” error by clearing web browser cache clogs, deleting browsing history and reopening it.

1. If you are currently seeing the “There is a problem with this website’s security certificate” pop-up, close the current tab and the web browser that you are using;
2. Open Google Chrome and open its Menu;
3. Open More Tools and click History;
4. Select Clear Browsing Data.

Clear cashe to fix

The names of the options are more or less similar on other websites. The option names may slightly differ, but you’ll easily find them on Firefox, Edge or IE with our instructions. Thus, make sure to delete browsing data on the affected one. After that, reset your web browser’s default settings.

If these basic steps did not help, then you should contact the owner or manager of the website that is blocked by the “This site is not secure” error and wait for his/her response. Before that, we would recommend trying the following fixes:

Fix 2. Install missing certificates

When the “This site is not secure” pop-up shows up, click on Continue to this website (not recommended) option at the very bottom of it.

1. Select Certificate Error option next to the red Address Bar;
2. Click View Certificates on the information window.

Install certificates to remove

3. Select Install Certificate and follow the on-screen instructions;
4. Click Yes on the dialog to proceed.

IMPORTANT: manual installation of certificates is NOT recommended on the websites with unknown or poor reputation.

Fix 3. Disable the “Warn about certificate address mismatch” option

The error related to certificates and site‘s security may be triggered by the “Warn about certificate address mismatch” feature. To check if it‘s enabled, please perform the following steps:

1. Right-click on Windows key and select Contol Panel;
2. Open Internet Options and click Advanced tab at the top;
3. Find Security section and click on it;
4. Look for the “Warn about certificate address mismatch“ option;

Fix

5. If a box right beside it is checked with a tick, unmark it to disable the option;
6. Click Apply and OK to save the changes and close everything.

To ensure system's security even when accidentally landing on a compromised website, install a powerful anti-malware tool, say Reimage, and keep it up-to-date.

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About the author

Alice Woods
Alice Woods - Shares the knowledge about computer protection

Alice Woods is a security expert who specializes in cyber threat investigation and analysis. Her mission on Ugetfix - to share the knowledge and help users to protect their computers from malicious programs.

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