How to Fix Unable to Access Apps & Features Setting Issue on Windows 10?

by Gabriel E. Hall - -
12

Question

Issue: How to Fix Unable to Access Apps & Features Setting Issue on Windows 10?

I can’t access “Apps & Features” on the Settings app on Windows 10. I click Win key + S, select System, and attempt to access Apps & features on the left pane. However, when I click it, nothing happens except “Apps & features” becomes highlighted in bold. Everything else seems to be working fine. Don’t know why this is happening, so I’ve simply rebooted the system expecting that this problem will disappear. However, it didn’t.

Solved Answer

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“Apps & features” is an option available on Windows 10 Settings app. Once opened, “Apps & features” provide a list of all applications that are installed on the system and allow the user to Move, Modify or Uninstall them. Thus, it’s similar to the Add/Remove Programs on Control Panel. Unfortunately, but many people who are using Windows 10 (mainly 64-bit version) have reported that they cannot access “Apps & features” via Settings. Most of them claim that the problem disappears when the PC is started in a Safe Mode. Besides, the list of apps can be accessed via “appwiz.cpl,” but not via Settings -> System -> Apps and features. Once clicked, “Apps & Features” is highlighted, but freezes with no response. Clicking the other options on System do not work as well or respond very vaguely. While the problem Unable to access Apps & Features settings is well-known for many Windows 10 users, Microsoft hasn’t acknowledged it and released a patch yet. Besides, there is no responding information provided by security vendors, meaning that the issue is relatively new and might have been influenced by the latest Windows 10 cumulative updates. Nevertheless, there are several things that you can try to fix Unable to Access “Apps & Features” Settings error:

How to Fix Unresponsive “Apps & Features” option on Settings?

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NOTE: none of the solution methods are approved by Microsoft. Nevertheless, all of them have been tested and proved by Windows 10 users who could not access Apps & Features. All these steps are simple and their performance could not damage your OS.

Step 1. Log into Safe Mode

  • Click Power button and press Shift key before the Windows logo appears.
  • Select Restart and then Troubleshoot.
  • Click Advanced options and select Startup Settings.
  • Finally, select Restart.

Step 2. Try Clean Boot

  • Open search, type System Configuration, and press Enter.
  • Go to the Services, select Hide all Microsoft services and then Disable all.
  • Open Startup tab and select Task Manager.
  • Mark all non-Microsoft applications and click Disable.
  • Once done, exit Task Manager.
  • On the System Configuration dialogue box, click OK.
  • Restart the system.

Method 3. Run an elevated Power Shell

  • Click Ctrl + Shift + ESC to open Task Manager.
  • Select File and then click Run New Task.
  • Make sure that the option Create this task with administrative privileges is labeled with a check mark.
  • Type Powershell and wait for a new window to open.
  • One an elevated Powershell opens, type the following command in it:

    Get-AppXPackage -AllUsers |
    Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  • Close Powershell and check if the issue still persists.

If you still can’t access Apps & Features via Settings app, then our last recommendation would be to check the system with Reimage. It will scan the system for virus/malware and minor system malfunctions, which might be preventing Apps & Features from opening.

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About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

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