How to Fix Windows 10 Creators Update Install Errors?

by Alice Woods - -
12

Question

Issue: How to Fix Windows 10 Creators Update Install Errors?

Hello, everyone. I have an issue with Windows 10 Creators Update. I’ve been trying to upgrade the system for many times, but I can only download the Creators Update. Its installation always fails at 60% or more. What could be the culprit?

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Solved Answer

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On April 11th, 2017, Microsoft started rolling out its Creators Update (a.k.a. Redstone 2 and V1703) via the Windows Update. Just like the Anniversary Update, the Redstone 2 will be prepared for Windows 10 users in phases. When the device becomes eligible for the update rollout, the user will be asked to initiate necessary changes in the privacy settings. Besides, you will be able to the convenient time from the update, snooze the pending updates or expand the active hours. In addition to automatic Creators Update rollout, the most impatient people can install it manually using Windows Update Assistant or Media Creation Tool. Unfortunately, but just like any other Windows 10 update, the installation of Creators Update often fails. The following issues have been reported by Windows 10 users:

  • Creators Update is missing in Windows Update.
  • The update is downloaded successfully, but the installation fails at some point.
  • The Creators Update download fails.
  • Even if the update is successfully installed, after rebooting the system the device is still on the Anniversary Update.
  • The installation of Creators Update fails with an error code 0xc1900107.

If you are facing any of the above-mentioned Creators Update installation errors, you should try the fixes given below.

Tips on how to fix Creators Update installation problems:

  1. First of all, navigate to the official Microsoft website and download Windows Update troubleshooter.
  2. Use Disk Cleanup utility. Press Windows key and type Disk Cleanup. Run the tool and delete temporary files/cache.
  3. Delete the temporary Windows folder. Open C: drive and find WINDOWS.~BT folder. When in File Explorer, press on the View tab and make sure to check Hidden items box. Otherwise, the temporary folder may not be showed to you. Delete the WINDOWS.~BT folder and reboot the system.
  4. Rename the SoftwareDistribution folder. Navigate to C:\Windows folder and locate the SoftwareDistribution folder in it. Change its name to SoftwareDistribution.old.
  5. Reset Windows Store cache and restart Windows Update components. If you don’t know how to do that, please refer to this post.
  6. Before trying to update the system, perform a clean boot. For this purpose, press Windows key, type msconfig, and press Enter. Open Services tab, check Hide all Microsoft services and click Disable all. Then reboot the system and try to install the update.
  7. If you can’t upgrade using Windows Updates only, we would highly recommend using Windows Upgrade Assistant or Media Creation tool.
  8. If none of the steps helped you, you could perform a clean install of Windows 10 with the in-built Creators Update. NOTE: before doing so, don’t forget to backup personal information because clean install will erase everything.

Hopefully, you have eventually installed Windows 10 Creators Update and now enjoy the new features, which, as Microsoft says, allow people to set their imagination free.

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About the author

Alice Woods
Alice Woods - Shares the knowledge about computer protection

Alice Woods is a security expert who specializes in cyber threat investigation and analysis. Her mission on Ugetfix - to share the knowledge and help users to protect their computers from malicious programs.

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