How to fix Windows cannot find igfxTray.exe error?

by Ugnius Kiguolis - -
12

Question

Issue: How to fix Windows cannot find igfxTray.exe error?

Hello, I encountered igfxTray.exe error recently, and it does not let me use diagnostic application for the for the Intel Graphics configuration. Is there any way of fixing this? Thanks in advance.

Solved Answer

igfxTray.exe[1] is a part of Graphics Accelerator Helper Module which is shipped together with Nvidia graphics cards and Windows drivers[2] for Intel. It allows users to perform various graphics and monitor changes, such as modify screen resolution, color depth, and similar settings. The process does not run on the startup, so users can pick then the program is run. Otherwise, it may impact the computer's performance by using CPU[3] power.

Nevertheless, many users reported to encounter igfxTray.exe error on their Windows machines, and there might be are several reasons for it, including:

  • outdated graphics drivers;
  • outdated operating system software;
  • corrupted Intel Common User Interface software;
  • damaged system files;
  • malware infections, etc.

The igfxTray.exe error message states the following:

Windows cannot find 'igfxTray.exe'. Make sure you typed the name correctly, and then try again.

Windows XP users might experience the following:

igfxTray Module has stopped working. 
A problem caused the program to stop working correctly. 
Windows will close the program and notify you if a solution is available.

Windows cannot find igfxTray.exe error fix

While the igfxTray.exe error can typically be fixed by reinstalling the Graphics Accelerator application, malware infection might be much harder to take care of. Beware that any executable file can be a virus in disguise. Security researchers warn that igfxTray.exe is known to be related to ROJ_SPNR.0BK811, PE_SALITY.RL or Trojan:Win32/Meredrop[4] malware.

In such cases, users might experience several infection symptoms, like increased CPU/GPU usage, frequent Blue Screens of Death, additional errors, software crashes or/and freezes, increased amount of pop-ups and other adverts, and similar suspicious activities.

To make sure that igfxTray.exe error is not caused by a malware infection, you should scan your computer using security software. We highly recommend using Reimage. The application is also capable of fixing a multitude of Windows errors automatically, as it checks and corrects damaged files from the internal database which contains 25,000 of legitimate Windows files.

As soon as you are sure that malware is not affecting your PC, proceed with the following steps to fix igfxTray.exe error on Windows.

Solution 1. Update or uninstall your graphics drivers

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Drivers are quite unpredictable, and can simply stop working one day, even without users doing anything out of the ordinary. Therefore, it is vital to make sure that the drivers are up to date (corrupted or outdated drivers might cause several igfxTray.exe and other errors):

  • Right-click on the Start button and pick Device Manager
  • Expand Display adapters category and select the graphics card you are using
  • Right-click on it and choose Update Driver 
  • Next, pick Search automatically for updated driver software and wait for Windows to install newest drivers automatically
  • Reboot your PCigfxTray.exe error - update drivers

Alternatively, you can uninstall drivers completely and then reboot your PC – Windows will download and update to the newest version automatically.

Updating drivers manually might be a daunting task, especially when several drivers are outdated. Therefore, we suggest you use Smart Driver Updater to update all your drivers automatically.

Solution 2. Update your Windows OS

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

In some cases, outdated operating system might result in software malfunction, like igfxTray.exe is missing error. Therefore, you should check if your Windows is up to date:

  • Right-click on the Start button and pick Settings
  • Scroll down and select Updates and security
  • Click on Check for updates
  • Wait till updates are installed and reboot your PCigfxTray.exe error - update Windows OS

Solution 3. Run System File Checker

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Corrupted Windows files can result in the igfxTray.exe error. System File Checker is capable of detecting and repairing these type of errors automatically:

  • Type in Command Prompt into the search box
  • Right-click on the search results and select Run as administrator
  • As soon as User account control shows up, click Yes
  • Type in sfc /scannow and press Enter
  • The scan might take several minutes to complete – wait till it is finished

Solution 4. Run DISM scan

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

DISM scan is very similar to SFC scan but works a little differently. Follow these steps to perform it:

  • Go to Command Prompt (admin) again
  • Type in the following command and hit Enter

DISM /Online /Cleanup-Image /RestoreHealth

igfxTray.exe error - run DISM scan

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Solution 5. Use System Restore

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

If none of the solutions above help you fix igfxTray.exe error, use System Restore to revert the problem:

  • Type in Control Panel in  search bar and open Control Panel
  • Then pick  Recovery > System Restore
  • Select an appropriate restore point and follow on-screen instructions

Repair your Errors automatically

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To repair damaged system, you have to purchase the licensed version of Reimage malware removal tool.
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About the author

Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

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