How to Fix Windows Update Error 0x80070020?

by Julie Splinters - -


Issue: How to Fix Windows Update Error 0x80070020?

I’m using Windows 10, which is not yet upgraded to Creators Update. I’m planning to do so shortly, but there’s one problem. When I navigated to settings and tried to install any update available, I get the 0x80070020. Could someone please help to fix this update bug?

Solved Answer

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Looking back to the history of Windows OS we could not find a new version of Windows or its update that would not have some installation issues. There are three typical Windows Update installation problems, i.e.  the new version or update does not download; the new version of the OS or its update is downloaded completely, but cannot be installed; the new OS version or its update is successfully downloaded and installed but is immediately rejected, and the system rolls back to the previous condition. Have you ever encountered any of these problems? Probably you did. Each instance of Windows Update failure is marked with an error code, which purpose is to help people find out more about the error, its culprit, and fixes.

One of such Windows 10 Update Errors is 0x80070020. It has first been reported in 2015 when the new Windows version, Windows 10, has been released. Microsoft has patched the issue successfully, and it did not reoccur up till now. Unfortunately, Windows 10 Creators Update revived 0x80070020 error, and many people now are waiting for the fixes. The biggest problem is that there is no single trigger that could have influenced the emergence of this bug. Now, it might be related to third-party antivirus, Windows Update service (specifically BITS in this case) or even malware. Thus, to fix the 0x80070020 error, you may need to try several fixes.

a Screenshot of Windows Update Error 0x80070020

Solution 1. Disable third-party antivirus

Windows Update bugs are commonly triggered by third-party anti-virus, which may be conflicting with some Windows Update components and, therefore, blocking their download/install. To check that, disable your antivirus’ process via Task Manager and then Exit it by clicking on its icon at the bottom right corner of the screen.

Solution 2. Restart BITS service

According to Windows experts, 0x80070020 error is usually related to the Background Intelligent Transfer Service (BITS), which is responsible for delivering and preparing Windows updates. It the process stops or gets corrupt due to recent system changes or, for example, malware, you should restart BITS.

  1. Press Windows key + R, type services.msc, and press OK.
  2. Locate the Background Intelligent Transfer Service and right-click it.
  3. Select Properties and open General tab.
  4. Find Startup Type and select Automatic.
  5. If the Background Intelligent Transfer Service (BITS) process is not running, right-click it and select Start.
  6. Confirm the changes and close Services window.

Solution 3. Reset Windows Update components

For most of Windows 10 users, restarting BITS service helped to fix 0x80070020 error. If, however, that did not help, we would recommend resetting all Windows Update components. That’s a quite complicated task, but the instructions provided in this post carefully will guide you to the right direction.

Solution 4. Run an inbuilt Windows Update Troubleshooter

Navigate to the official Microsoft website and find Windows Update Troubleshooter.

  1. Click Download Now button.
  2. When the tool is downloaded, launch it.
  3. Follow the on-screen instructions and see what it reports.
  4. If any issues are found, they will be fixed automatically.

Solution 5. Scan the system for malware

If none of the fixes helped, the last thing you should try is to check the system for malware. It might be that a malicious program is hiding in the depth of the operating system and causing its malfunctions. To verify system’s condition, we would highly recommend using Reimage.

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About the author

Julie Splinters
Julie Splinters - Computer optimization specialist

When it comes to computer optimization, Julie Splinters is the expert. Whether it is a slow smartphone, Windows, Mac or Linux operating system, she will find a solution within minutes.

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