How to fix Windows update error 0x800706b5?

Issue: Hello. I’m facing a problem with the Windows Update service. When I try to install pending updates, I receive an error code 0x800706b5 and none of the updates are installed. What can I do to fix it?

Solved Answer

Windows Update is by far the most problematic service on Windows OS. Usually, people can successfully access the service and launch the search for pending updates. However, there are two types of Windows update bugs, i.e. the search fails by delivering zero updates and an error message, or the list of available updates is delivered, but could not be installed due to various reasons.

One of the Windows Update errors is 0x800706b5. While this error is not new (it emerged in 2015 soon after Windows 10 was released), many people are still encountering it judging from the reports on the Microsoft forum. Besides, we noticed a lack of instructions on how the 0x800706b5 error can be fixed.

A failure to install updates because of this issue might expose the system to possible security flaws because updates frequently include security fixes. Maintaining an updated operating system is essential to safeguard against the newest dangers. Performance problems may arise from out-of-date operating system components over time. Updates frequently contain bug fixes and improvements that might improve the system's general stability and performance.

Usually, it’s difficult to determine the culprit of Windows Update errors, but often the problem occurs due to some incorrectly configured update files, installation failure, Windows Update service issues, malware, and similar. Therefore, we will provide several fixes that many people approved to be helpful in 0x800706b5 error fix.

To start with, you should scan your PC with a professional utility, such as FortectMac Washing Machine X9. It’s a multifunctional utility, that maintains the system by fixing its registries,[1] system files, software incompatibility, and BSODs[2] as well as removes damage done by malware. Once you perform the scan and if the issue persists, try to perform the following steps.

How to fix Windows update error 0x800706b5

Method 1. Run the Windows Update Troubleshooter

  • Press the Windows key + I to open Windows Settings.
  • Within the Windows Settings, navigate to the System tab.
  • Scroll down the options in the System tab and locate Troubleshoot; click on it.
  • Inside the Troubleshoot screen, find and select the Other troubleshooters option.
  • A list of various troubleshooters will be displayed.
  • Look for the Windows Update troubleshooter in the list.

Run the Windows Update Troubleshooter

  • Click on the Run button associated with the Windows Update troubleshooter.
  • Allow the troubleshooter to complete its process.
  • Once the troubleshooter finishes, check your computer to determine if the issue has been resolved.

Method 2. Fix Corrupted System Files

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To repair damaged system, you have to purchase the licensed version of Fortect.

Use Command Prompt commands to repair system file corruption:

  • Open Command Prompt as administrator
  • Use the following command and press Enter:
    sfc /scannow

Fix Corrupted System Files

  • Reboot your system
  • If SFC returned an error, then use the following command lines, pressing Enter after each:
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

Method 3. Start the Windows Installer Service

  • Press the Windows key + R to open the Run dialog.
  • Type services.msc in the Run dialog's message box.
  • Click OK or press Enter.
  • The Services window will open.
  • Scroll down to locate the Windows Installer service in the list.

Start the Windows Installer Service

  • Right-click on the Windows Installer service.
  • Select Start from the context menu that appears.
  • Close the Services window.
  • Try running Windows Update again to check if the issue is resolved.

Method 4. Restart the Windows Update Service

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To repair damaged system, you have to purchase the licensed version of Fortect.
  • Press the Windows key + R to open the Run dialog.
  • Type services.msc into the Run dialog's input box.
  • Click OK or press Enter.
  • The Services window will appear.

Restart the Windows Update Service

  • Scroll through the list of services to locate the Windows Update Service.
  • Right-click on the Windows Update Service from the list.
  • Choose Restart from the context menu.

Method 5. Delete the Software Distribution Folder

  • Open File Explorer and navigate to the C: drive.
  • Open the Windows folder.
  • Find the folder named Software Distribution and open it.
  • Inside the Software Distribution folder, locate the Data Store and Download folders.
  • Access the Data Store folder and the Download folder.

Delete the Software Distribution Folder

  • Delete all the files and folders contained within the Data Store and Download folders.
  • Restart your computer to apply the changes.
  • After restarting, run Windows Update again to check for updates.

Method 6. Reset Windows Update Components

Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect.
  • Click on Search and type cmd.
  • Select Run as administrator.
  • When User account control appears, click on Yes.
  • Copy and paste the following commands, one at a time, then press Enter after each:

Reset Windows Update Components

net stop bits

net stop wuauserv

net stop appidsvc

net stop cryptsvc

Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*”

rmdir %systemroot%\SoftwareDistribution /S /Q

rmdir %systemroot%\system32\catroot2 /S /Q

regsvr32.exe /s atl.dll

regsvr32.exe /s urlmon.dll

regsvr32.exe /s mshtml.dll

netsh winsock reset

netsh winsock reset proxy

net start bits

net start wuauserv

net start appidsvc

net start cryptsvc

  • Restart your PC.

Method 7. Install the Update Manually

Whenever Windows updates fail to install automatically, you can always try doing it manually. First, you need to find out which KB number is relevant to you.

  • Right-click Start button and pick Settings.
  • Go to Update & Security.
  • On the right, locate and click View update history.
  • From the list, note the KB number that fails to install with the error code.

Install the Update Manually

  • Go to Microsoft Update Catalog page, type in the KB number, and press Search.
  • Download the update and install it manually.

Method 8. Try Clean Boot

Fix it now!
To repair damaged system, you have to purchase the licensed version of Fortect.
  • Open the Search menu, type in system configuration, and press Enter.
  • Under the Services tab, tick the Hide all Microsoft services box.
  • Click on Disable all button.

Try Clean Boot

  • Head over to the Startup tab and click on Open Task Manager.
  • Select a third-party program and click on Disable at the top.
  • Repeat this step to disable all third-party apps and programs.
  • Restart your PC to enter the clean boot state and see if the issue persists.
  • If the issue disappeared in the clean boot state, then you can be certain that a third-party app is causing it.
  • Go through all recently installed apps or programs and remove them one by one.

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About the author
Lucia Danes
Lucia Danes - Security researcher

Lucia Danes is the news editor at UGetFix. She is always on the move because the eager for knowledge makes her travel around the globe and attend InfoSec events and conferences.

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