How to fix Windows won’t turn off after clicking “Shut down”?

Question

Issue: How to fix Windows won’t turn off after clicking “Shut down”?

Hello. Whenever I try to shut down my Windows computer it does not work. Sometimes the screen goes black, but I can still hear the fans running. What could be the problem?

Solved Answer

Windows is one of the most widely used operating systems around the world. It is used in corporate environments as well as at homes. Sometimes users run into a serious issue where they click the “Shut down” button, but their Windows computer does not turn off. Some users say that their screen turns black and at first glance, you might think that the system is off, but they can still hear the device working.

It is unknown what could be causing this problem but one thing is clear – if unfixed, it could have detrimental consequences on the machine. The CPU[1] and other hardware running constantly could lead to a significantly shorter lifespan of the device and various other issues, like overheating, system malfunctions. Sometimes the system does not turn off because it is updating, so check if it keeps happening more than once.

The manual troubleshooting process could take a while because it is unclear what is causing the issue, so you can try using an automatic solution ReimageMac Washing Machine X9 to avoid going through all of the possibilities. The repair tool can identify the damaged system components, fix BSODs,[2] and registry issues by scanning the system. This software could also be used to free up space by clearing cookies and cache,[3] which should boost the device's performance.

How to fix Windows won't turn off after clicking "Shut down"?

Below you will find a few manual methods that could fix the Windows won't turn off after clicking “Shut down” issue. Note that this will take a while, so please follow all of the steps very carefully and in an orderly manner:

Method 1. Force Shut Down The Computer

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Press and hold the power button until the computer is turned off
  • Remove all power (battery/power cord/unplug the power cord) for 5-10 minutes
  • Start your computer and try to shut it down normally

Method 2. Check for Updates

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Click Settings from your start menu and click Updates & Security

Check for Updates

  • Choose Windows Upgrade from the left panel and click Check for updates button, and then your computer will check for, download, and install any updates found

Method 3. Run the Power Troubleshooter

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Open the Settings app and click on Update & Security
  • Select Troubleshoot in the left sidebar, and click on Additional troubleshooters

Run the Power Troubleshooter

  • Click on Power, and choose Run the troubleshooter
  • Let the troubleshoot run, detect issues, and offer you possible fixes

Method 4. Repair Corrupted System Files

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Use Command Prompt commands to repair system file corruption:

  • Open Command Prompt as administrator
  • Use the following command and press Enter:
    sfc /scannow

Repair Corrupted System Files

  • Reboot your system
  • If SFC returned an error, then use the following command lines, pressing Enter after each:
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

Method 5. Use Command Prompt To Shut Down Windows

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Use the search box to search for Command Prompt and click on it when it appears in the search results
  • When it opens, type in the following command and press Enter:

shutdown /s /f /t 0

Use Command Prompt To Shut Down Windows

Method 6. Disable Fast Startup

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Launch Control Panel and select the Power Options option

Disable Fast Startup

  • Select Choose what the power button does in the left sidebar
  • Untick the option that says Turn on fast startup (recommended), and click Save changes at the bottom

Disable Fast Startup2

Method 7. Stop Windows Delivery Update Optimization

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • In the Start menu, please click Settings to open the setting interface.
  • When you enter the main interface, choose Update & Security
  • Click on Delivery Optimization to continue

Stop Windows Delivery Update Optimization

  • Turn off the Allow downloads from other PCs button to forbid downloads from other PCs

Method 8. Perform a Repair Install

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Download the Windows 10 ISO file
  • Now mount the ISO file
  • Double-click on the file setup.exe to start the repair, install from the mounted drive
  • When the installation provides the License Terms, read them and click Accept

Perform a Repair Install

  • Windows 10 will now check for updates and will install the ones available
  • When all is set, click Install
  • When the installation is complete, follow the on-screen instructions

Repair your Errors automatically

ugetfix.com team is trying to do its best to help users find the best solutions for eliminating their errors. If you don't want to struggle with manual repair techniques, please use the automatic software. All recommended products have been tested and approved by our professionals. Tools that you can use to fix your error are listed bellow:

Offer
do it now!
Download Fix
  Happiness
Guarantee
do it now!
Download Fix
  Happiness
Guarantee
Compatible with Microsoft Windows Compatible with OS X
Still having problems?
If you failed to fix your error using Reimage, reach our support team for help. Please, let us know all details that you think we should know about your problem.
Reimage - a patented specialized Windows repair program. It will diagnose your damaged PC. It will scan all System Files, DLLs and Registry Keys that have been damaged by security threats.Reimage - a patented specialized Mac OS X repair program. It will diagnose your damaged computer. It will scan all System Files and Registry Keys that have been damaged by security threats.
This patented repair process uses a database of 25 million components that can replace any damaged or missing file on user's computer.
To repair damaged system, you have to purchase the licensed version of Reimage malware removal tool.

Prevent websites, ISP, and other parties from tracking you

To stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous by encrypting all information, prevent trackers, ads, as well as malicious content. Most importantly, you will stop the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.

 

Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost. To recover lost files, you can use Data Recovery Pro – it searches through copies of files that are still available on your hard drive and retrieves them quickly.

 

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

Contact Ugnius Kiguolis
About the company Esolutions

References

What you can add more about the problem: "How to fix Windows won’t turn off after clicking “Shut down”?"