How to fix “Your Apple ID is blocked or disabled” error?

by Lucia Danes - -


Issue: How to fix “Your Apple ID is blocked or disabled” error?

Hello, I have an issue with my iPad Air for a while. I can't update or purchase anything from the app store. I forgot my password and failed to answer security questions. I tried the recovery and changed my password a few times, but I still can't update my apps because my Apple ID is now disabled. How can I fix this?

Solved Answer

Apple ID is a service used to log in to Apple-based applications, like iTunes[1], App Store, iCloud, iMessage. This error message might be displayed because you failed to log in correctly, or somebody else was trying to enter your account simply trying to guess your password. When you forget your password and fail to enter the correct one repeatedly these attempts are restricted. You can try to enter the password three times within 24 hours. Apple can display a number of different messages regarding the same error: 

  • “This Apple ID has been disabled for security reasons.”
  • “You can't sign in because your account was disabled for security reasons.”
  • “This Apple ID has been locked for security reasons.”

After you failed to answer the security questions[2] you might have encountered the error “Your Apple ID is locked or disabled”. The ID becomes locked or disabled for security reasons, and you can unlock it after you verify your identity. This may happen if you enter your other account information incorrectly too many times. 

"Your Apple ID is locked" error

This may also happen because of the malware[3] infection. Account blocking might be and automatic Apple reaction to the attack. You need to scan your system with anti-malware tool if you think this might be a malware issue. Reimage is perfect for the job.

If someone is trying to log in with your information but enters random password Apple recognizes this as a threat and blocks account to keep your data safe. This is not a permanent lock and you can fix it. There is more information on that below so you can reactivate your account by following these steps.

Learn how to reactivate your Apple ID account and fix this error

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The first thing you should do before attempting password recovery is scanning your system with anti-malware programs. In case you computer is injected with key-logging malware, all your passwords and other important information can be read, as it is sent to cybercriminals. If you are sure you performed the incorrect password entry, follow these steps and reset your Apple ID account.

Method 1: Reset your Apple ID password on the website

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  •  Visit and, when you are greeted with the entry field, type your first name, last name and email address. Click Continue. Method 1: resetting your password
  • You may choose to get your password via email or you can answer security questions to unlock the account.
  • Next, head to your Inbox and choose Reset now.Method 1: getting an email with password
  • Enter the new password and click on Reset Password.

Update your security questions after this by following Apple's website instructions.

Method 2: Reset your Apple ID using iPhone or iDevice 

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Open Preferences on your trusted device. Then choose Apple Profile, Passwords & Security and click on Change Password. Follow the onscreen instructions.Phone or iDevice method of password recovery

Method 3: contact Apple Support

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If you still have trouble with this issue call Apple directly and ask them to assist you over the phone. Visit then select Apple ID and choose Disabled Apple ID. Set up a call or online chat with an Apple employee. 

Technical support option 

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Prevent websites, ISP, and other parties from tracking you

Private Internet Access is a VPN that can prevent your Internet Service Provider, the government, and third-parties from tracking your online and allow you to stay completely anonymous. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down. You can also bypass geo-restrictions and view such services as Netflix, BBC, Disney+, and other popular streaming services without limitations, regardless of where you are.

A VPN is also crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that you are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speed.

Therefore, to stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous, prevent trackers, ads, as well as malicious content. Most importantly, you will prevent the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.


Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can decide to reboot the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost.

Additionally, you might also be attacked by malware that can corrupt your Windows or encrypt files with a robust encryption algorithm, and ask for a ransom in Bitcoin for the decryption tool. Cybercriminals might not deliver what they promised, however, so it is better to attempt alternative file recovery methods that could help you to retrieve at least some portion of the lost data.

Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.

About the author
Lucia Danes
Lucia Danes - Security researcher

Lucia Danes is the news editor at UGetFix. She is always on the move because the eager for knowledge makes her travel around the globe and attend InfoSec events and conferences.

Contact Lucia Danes
About the company Esolutions


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