How to fix "Your remote desktop services session has ended" error in Windows?

Issue: Hello. Recently, I have been experiencing difficulties with using Windows Remote Desktop. It had been functioning smoothly until last week when I accidentally updated my Windows 10 system. Now, I am unable to establish a remote desktop connection to the remote computer and I receive the error message stating, “Your Remote Desktop Services session has ended.” How do I fix this?

Solved Answer

The error “Your remote desktop services session has ended” in Windows can have serious consequences for users who rely on remote desktop connections to access a remote computer. Users are unable to establish a remote desktop session when this error occurs, and an error message is displayed.

This error can be caused by a variety of factors. One reason could be the use of automatic login. While having automatic log in set up through registry modifications can be convenient, it can occasionally interfere with the remote desktop connection process and result in an error message.

Windows updates are another factor that can cause this error. While updates are intended to add new features and improve existing ones, they can also introduce unexpected problems. A recent Windows update could have caused the error and disrupted the remote desktop connection functionality.

Issues with the WDDM (Windows Display Driver Model) graphics driver may also play a role. Although the exact cause of the incompatibility is difficult to pinpoint, it can have an impact on the ability to establish a remote desktop connection and contribute to the occurrence of the error.

Another underlying cause of this error could be a problem with your network connection. Because remote desktop connections require a stable and properly configured network connection, any issues such as firewall restrictions or misconfigurations can result in an error message.

Finally, a conflict with remote sessions may cause the error. The number of concurrent connections allowed by the Remote Desktop is limited. Multiple users attempting to log in at the same time can cause conflicts and prevent additional remote sessions, resulting in the error.

How to fix Your remote desktop services session has ended error in Windows

To address these issues, users may need to implement specific solutions based on the underlying cause. These solutions can involve adjusting registry settings, troubleshooting Windows updates, verifying graphics driver[1] compatibility, ensuring proper network configuration, and managing remote session limitations.

In this guide, you will find 6 steps that should help you fix “Your remote desktop services session has ended” error. If you experience any other OS issues, you can try running a maintenance tool like FortectMac Washing Machine X9. It can fix most system errors, BSODs,[2] corrupted files, and registry[3] issues. Otherwise, follow the step-by-step instructions below.

Solution 1. Disable WDDM Graphics Driver

  • Press the Windows key + R to open the Run window.
  • In the Run window, type gpedit.msc and press Enter to open the Local Group Policy Editor.
  • Navigate to the following path:

Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services> Remote Desktop Session Host > Remote Session Environment.

Disable WDDM Graphics Driver

  • Locate the option titled Use WDDM graphics display driver for Remote Desktop Connections and double-click on it.
  • In the properties window that appears, select the Disabled option.
  • Click OK to save the changes.
  • Reboot your computer.
  • After the computer restarts, try establishing a remote session to see if it works properly.

Solution 2. Install Windows Updates

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  • Press the Windows key + R to open the Run window.
  • Type ms-settings:system and press Enter to open the Windows Settings window.

Note: This method is suitable for Windows 11/10. For Windows 7, follow the steps below.

  • For Windows 7, click the Start button and select Control Panel.
  • In the Control Panel, locate and click on Windows Update.

Install Windows Updates

  • In the Windows Update window, click on Check for updates to ensure you have the latest Windows version.
  • If there is an Optional Quality update available option, select it.
  • If the option is not showing up, proceed to the next step.
  • If your Windows is already in the latest version, switch to the Recovery section within the Windows Update window.
  • Under the Recovery section, click on Get started located under Go back to the previous version of Windows 10.

Solution 3. Disable the UDP on Client

Registry Editor:

  • Press the Windows key + R key simultaneously to open the Run window.
  • In the Run window, type regedit.exe and press Enter to open the Registry Editor.
  • Navigate to the following path:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services\Client

  • Locate the entry titled fClientDisableUDP in the right-hand pane of the Registry Editor.
  • Double-click on fClientDisableUDP to modify its value.
  • In the Edit DWORD Value window that appears, change the value from 0 to 1.
  • Click OK to save the changes.
  • You can now close the Registry Editor.

Local Group Policy Editor:

  • Press the Windows key + R key simultaneously to open the Run dialog.
  • In the Run dialog, type gpedit.msc and press Enter to open the Local Group Policy Editor.
  • Navigate to the following path:

Local Computer Policy > Computer Configuration>Administrative Templates>Windows Components>Remote Desktop Services>Remote Desktop Connection Client

Disable the UDP on Client

  • Locate the option titled Turn off UDP on Client and double-click on it.
  • In the properties window that appears, select the Enabled option.
  • Click OK to save the changes.
  • You can now close the Local Group Policy Editor.

PowerShell:

  • Press the Windows key + X simultaneously to open the Power User Menu.
  • From the menu, select Windows PowerShell to open the PowerShell command prompt.
  • In the PowerShell window, input the following command and press Enter:

New-ItemProperty 'HKLM:\SOFTWARE\Microsoft\Terminal Server Client' -Name UseURCP -PropertyType DWord -Value 0

  • The command will create a new registry item named UseURCP under the specified registry path and set its value to 0.
  • Wait for the command to execute and complete the operation.
  • You can now close the PowerShell window.

Solution 4. Disable Automatic Login

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  • Press the Windows key + R key simultaneously to open the Run box.
  • In the Run box, type regedit.exe and press Enter to open the Registry Editor.
  • Navigate to the following path:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlog

  • Locate the entry titled ForceAutoLogon in the right-hand pane of the Registry Editor.
  • Double-click on ForceAutoLogon to modify its value.
  • In the Edit DWORD Value window that appears, change the value from 1 to 0.
  • Click OK to save the changes.
  • You can now close the Registry Editor.

Solution 5. Modify the Network Properties

  • Press the Windows key + R to open the Run window.
  • In the Run window, type ms-settings:system and press Enter to open the Windows Settings window.
  • In the Windows Settings window, click on Network & Internet.
  • Locate the network connection that you want to change and click on it.

Modify the Network Properties

  • In the network settings page, click on Change connection properties.
  • A pop-up window will appear. In the pop-up window, switch the network profile from Public to Private.
  • Once you've made the switch, you can close the Windows Settings window.

Solution 6. Check Login Log

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  • Open the Search box.
  • In the Search box, type Command Prompt and right-click on it.
  • From the context menu, select Run as administrator. This will open the Command Prompt window with administrative privileges.

Check Login Log

  • In the Command Prompt window, type quser and press Enter to execute the command.
  • The command will display the logged-in users on the system.
  • Review the output in the Command Prompt window to see the logged-in user(s).
  • You can now close the Command Prompt window.

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About the author
Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

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