How to Fix YouTube Black Screen Error?

by Ugnius Kiguolis - -
12

Question

Issue: How to Fix YouTube Black Screen Error?

For some reason, most of the Youtube videos show up in a black screen. I can hear the sounds, but no view displayed. This problem started happening out of nowhere as I did not execute any system changes nor installed additional software. Please tell me why this is happening?

Solved Answer

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Created in 2005, YouTube is a video sharing site, which contains millions of free videos and attracts billions of netizens every day. It has been counted that a regular number of visitors watch approximately 6 billion hours of videos a month. Isn’t these numbers outstanding? Probably none of us could imagine the Internet without YouTube or if the access to YouTube would be blocked for some reason, we would be left behind the other netizens. The sad truth is that there is a countless number of YouTube errors, including the one that we are going to describe now.

A couple of days ago, one YouTube enthusiasts asked us why he is continuously seeing YouTube videos in a black screen. The soundtrack of all videos is prominent, but there is no video signal. There are several reasons for the YouTube black screen and these are the following:

  • Poor network connection;
  • Adobe Flash Player/JavaScript;
  • Browser cache;
  • YouTube website itself;

Having the most frequent causes of YouTube black screen, you should check your network connection in the first place.  If the connection is poor, videos cannot be loaded properly, which is why you may hear the sounds only without zero video signal. If there are no problems with the connection, then try these steps:

Method 1. Uninstall Adobe Flash Player

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Adobe Flash Player is one of the inbuilt tools of Windows 10 and older versions. Unfortunately, but often it becomes the culprit of various bugs, so YouTube error should not be excluded from this list as well. Adobe Flash Player often becomes a target of virus infections, so if the system is infected with malware, the application may be malfunctioning and, thus, leading to black screened videos on YouTube. Therefore, our recommendation would be to perform a system scan with antivirus, for example, Reimage and then uninstall Adobe Flash Player from the system. After that, go to the official Adobe’s website and download the latest version of the tool. In addition to that, enable JavaScript on the browser and disable Hardware Acceleration.

Method 2. Remove web browser cache clogs

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  1. Open Google Chrome and open its Menu.
  2. Open More Tools and click History.
  3. Select Clear Browsing Data.

While the names of the options are slightly different, similar steps apply for other web browsers as well, so make sure that you delete browsing data from Firefox, IE, Edge or another browser that you are using.

Method 3. Sign in/sign out your YouTube account

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If you have a YouTube account then check if you are signed into it. If you are, then try to sign out and check for YouTube videos. If the black screen vanished and now you can see videos as usually, then the culprit might have been an internal YouTube bug, which might have occurred due to the prolonged login to the account. In case you do not have the account, try to create one and log into it.

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About the author

Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

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