How to fix Zoom error code 300 in Windows?

Issue: Hello. I tried to log into Zoom but I get the 300 error code. Is there a way to fix this issue?

Solved Answer

Zoom is a well-known video conferencing platform that lets users host virtual meetings, webinars, and conferences. Zoom has become the go-to platform for many businesses, schools, and individuals due to its user-friendly interface and numerous features.

Error code 300 is a common problem that users may encounter when using Zoom on Windows. When a user is unable to sign in to their Zoom account, they are unable to use the platform's services. This error can be caused by a number of factors, including an outdated version of the Zoom app or a problem with the user's login credentials.

This error has the potential to have serious consequences for users who rely on Zoom for work or communication. They may miss important meetings, deadlines, or collaborations with team members if they are unable to access Zoom. Furthermore, the error can lead to frustration and decreased productivity, both of which can have a negative impact on one's work and mental health.

Fortunately, there are several solutions to this problem. Some possible solutions include updating the Zoom app to the latest version, checking login credentials, and clearing the Zoom cache. Resetting the internet connection or restarting the computer may also aid in the resolution of the error. However, depending on the root cause of the error, the specific solution may differ.

In this guide, you will find 8 steps that should help you fix Zoom error code 300 in Windows. Keep in mind that you can also try a maintenance tool like FortectMac Washing Machine X9 that can fix most system errors, BSODs,[1] corrupted files, registry[2] issues, or clear cookies and cache.[3] Otherwise, follow the step-by-step instructions below.

How to fix Zoom error code 300 in Windows

Method 1. Run the Windows Store Apps Troubleshooter

  • Press the Windows key + I to open Windows Settings
  • Select the System section and scroll down until you see Troubleshoot and click on it
  • Click on Other troubleshooters to see more troubleshooters available on your computer
  • Scroll down at the bottom until you see Windows Store Apps

Run the Windows Store Apps Troubleshooter

  • Click on Run to start the troubleshooting process
  • Wait until the process is complete

Method 2. Change Password

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  • Launch the Zoom app on your device.
  • Click on the Sign in option.
  • A new window will appear. Click on the Forgot Password hyperlink.

Change Password

  • Enter your email address in the prompt and click Submit.
  • Check your email inbox for a password resetting link from Zoom.
  • Click on the link in the email.
  • Enter and confirm a new password on the page that opens.
  • Restart the Zoom app.
  • Enter your email address and the new password you just created.
  • Click on Sign in.
  • The problem should be fixed.

Method 3. Sign in using different Credentials

The error has been observed to occur most frequently when users attempt to sign in with a Google account or email address. Therefore, we recommend utilizing alternative login options, such as Sign in using Facebook or Sign in using Apple ID.

Sign in using different Credentials

Method 4. Disable VPN and Proxy Server

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VPN clients and proxy servers can create obstacles in the connection between the Zoom server and the Windows client machine. This can prevent access to Zoom. Therefore, it is recommended to disable or uninstall the VPN software or remove any proxy server from the device. After doing so, check whether logging in to Zoom is possible or not.

Disable VPN and Proxy Server

Method 5. Update Zoom

Newer versions of the Zoom app, specifically those above 5.13.1.1096, have demonstrated fewer instances of errors compared to older versions. Therefore, we suggest updating the app as a solution to fix the error.

  • Open the Zoom app on your device.
  • Click on your profile icon or picture in the top-right corner of the window.
  • From the drop-down menu that appears, select Check for Updates.

Update Zoom

  • If a new version is available, click on Download and Install to initiate the update process.
  • Follow the on-screen prompts to complete the installation.
  • Once the update is finished, restart the Zoom app to apply the changes.
  • If prompted, sign in using your email and password.
  • Verify that the update has been successful by checking the version number in the app settings.

Method 6. Repair or Reset Zoom

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  • Launch the Windows Settings app
  • Go to Apps > Apps & features
  • Locate Zoom
  • Click on Advanced options
  • Click on Repair, wait for the process to finish, and check if the issue is solved
  • If not, press the Reset button and check again

Repair or Reset Zoom

Method 7. Reinstall the App

  • Open the Start menu.
  • Search for Control Panel and click on it.
  • Select Programs and Features.
  • Find the app you want to uninstall in the list of installed programs.
  • Click on the app to select it.

Reinstall the App

  • Click on the Uninstall button located at the top of the list of programs.
  • Follow the prompts in the uninstall wizard to complete the process.
  • Wait for the app to finish uninstalling and then close the Control Panel.

Method 8. Use the Web Version (workaround)

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The error code 300 is primarily observed in the desktop version of Zoom. If the previously mentioned solutions do not work, we recommend using the web version of the app. To access it, go to teams.microsoft.com, log in to your account, and proceed.

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Protect your online privacy with a VPN client

A VPN is crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speeds. The best solution for your ultimate privacy is Private Internet Access – be anonymous and secure online.

 

Data recovery tools can prevent permanent file loss

Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

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