My Bluetooth is on, but not connecting

My Bluetooth is on but not connecting. The surface pro 4 is on, but not connecting to any new devices. It’s not recognizing my pen device.

Community Answers

  1. 576
    6-4-18
    UGetFix.com says:
    Dear user,

    The problem might be related to Windows updates. This problem usually occurs after installing updates, so you should check recently installed updates and uninstall related entries. However, the issue might also occur due to available updates. So, if you haven't updated OS or software for a while, you should try to do it and check if this Bluetooth problem still exists.

    If Windows updates were not the problem, you should try other methods to fix "My Bluetooth is on but not connecting." You can find the guidelines here.

    Sincerely,
    Ugetfix team.
    6

What you can add more about the problem: "My Bluetooth is on, but not connecting"