Cannot sign into my Microsoft account

all of a sudden after not using my laptop for a couple days it says it cannot sign into my Microsoft account, all my folders are gone but I checked in the user ‘folder’ and my account is on there with all my files and folders, just don’t know how to make it so that user folder becomes my main user account. Thanks.

Community Answers

  1. 577
    4-2-19
    UGetFix.com says:
    Hello.
    There are several reasons for you not being able to login to your Microsoft account. Have you forgotten your password? In such a case, please try using this guide: https://ugetfix.com/ask/how-to-fix-login-error-the-username-or-password-is-incorrect/.

    Alternatively, you can also reset your Microsoft Account password by following these instructions: https://ugetfix.com/ask/how-to-reset-microsoft-account-password-on-windows-10/.

    Finally, if that does not work for you, you can try downloading Windows Creation tool and try to recover your account that way.

    Good luck.
    7

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