How to fix “A disk read error has occurred”?

by Olivia Morelli - -
12

Question

Issue: How to fix “A disk read error has occurred”?

Once I tried to turn on my computer, it displayed “A disk read error has occurred. Press Ctrl+Alt+Del to restart.” message. No matter how many times I tried to restart it, the error persisted. Can you show me How to fix “A disk read error has occurred” on Windows? Thanks in advance!

Solved Answer

“A disk read error has occurred” is an error which prevents the computer from booting into its Windows operating system. As a result, users are asked to press Ctrl + Alt + Del to restart. Although, experts report that the error persists despite the attempts to reboot the computer. 

Usually, there can be numerous reasons why you encounter “A disk read error has occurred” error. However, the most common one is the misconfiguration of Mater Boot Record (MBR)[1]. Keep in mind that incorrectly configured MBR can lead to disk errors and even malware attacks. 

Furthermore, “A disk read error has occurred” message might appear due to an incorrect partition table[2] configuration. Luckily, there are ways how to fix “A disk read error has occurred” error on a software level. You will find guidelines at the end of this article. 

However, if “A disk read error has occurred” notification appears since there are problems with hardware and the physical hard disk itself, you might need to visit an IT specialist. Commonly hardware[3] issues are followed by “A disk read error has occurred” error and an odd sound. 

Otherwise, you should try to complete the steps presented below to fix “A disk read error has occurred” error on your own. Note that there are multiple methods and all of them can address different causes of the problem. Thus, you should try completing all of them to obtain the best results. 

Guidelines to fix “A disk read error has occurred” error on Windows

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

If “A disk read error has occurred” error did not appear due to hardware-related issues, you can install Reimage to help you optimize your system and get rid of Windows errors. Merely download the optimization tool and run a full system scan regularly. 

Method 1. Check the disk from Advanced options

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  1. Open Advanced options and select Command Prompt;
  2. Enter chkdsk C: /f /x /r command and press Enter;
  3. Wait for the scan to finish.

Method 2. Fix Master Boot Record (MBR)

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  1. Hold f8 key when turning on the computer;
  2. Select Troubleshoot and Command Prompt;
  3. Enter the following commands and hit Enter after each:
    bootrec /RebuildBcd
    bootrec /fixMbr
    bootrec /fixboot
  4. Restart your computer;

Method 3. Check the hardware for issues

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

First, try to remove the hard drive and insert it on the other device. Check if you are able to access information and files. Additionally, you should check it by running a full scan with a professional antivirus software. 

Secondly, if the hard drive works on the other device, you should try changing the cables and even the connection ports. This might help fix “A disk read error has occurred” error.

Finally, try replacing the Random Access Memory (RAM). In case you are using two of them, try interchanging them and cleaning the dust. If none of the methods helped, you should see IT technician immediately. 

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About the author

Olivia Morelli
Olivia Morelli - PC & Mac repair expert

Olivia Morelli is a young, but a perspicacious IT expert who is currently just a year away from a Bachelor’s Degree in Software Systems. Her primary passion is cyber security, however, thanks to her detailed understanding of computer networks, operating systems and hardware, she can find a fix for any PC or Mac issue...

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