How to fix Blue Screen error BAD_POOL_HEADER on Windows?

by Jake Doe - -


Issue: How to fix Blue Screen error BAD_POOL_HEADER on Windows?

Hello, I need some help with the BAD POOL HEADER Blue Screen error. After a reboot, it shows up again (sooner or later). Should I be concerned? It is really annoying because the blue screen pops up at times when I'm doing something on my PC, stopping everything I do. Really frustrating. Any help with this, please?

Solved Answer

BAD_POOL_HEADER is a Blue Screen of Death error[1] that forces a Windows computer shut down and a restart, which is a common characteristic for BSODs. While, in some cases, such behavior stops as soon as the PC restarts, other fatal crashes might prevail and repeat again. Bad Pool Header is one of the issues that will most likely not going away until a proper fix is applied.

On older Windows systems, such as XP and 7, users encountering BAD_POOL_HEADER error would see a lot of technical details about the issue. Nonetheless, because most users can't make much sense of it, with the release of Windows 10, BSODs were stripped of this data. As a result, Bad Pool Header error will display the following generic information:

Your PC ran into a Problem and needs to restart. We're just collecting some error info, and then we'll restart for you (0% complete)

If you would like to know more, you an search online later for this error: BAD POOL HEADER

Now, in order to fix Bad Pool Header error, one must first understand what it actually means, as not much information is provided in the BSOD message. This code indicates that Windows ran into a problem when using an API[2] and allocating memory for a particular task, i.e., it is having memory management issues. As a consequence, the Windows system cannot handle any tasks that utilize the hard drive or RAM.

How to fix  Bad Pool Header?

There are several reasons for BAD_POOL_HEADER to show up, including:

  • software conflict
  • RAM issues
  • disk corruption
  • driver[3] problems
  • hardware failure, etc.

While you should be able to fix Bad Pool Header error without major difficulties – we provide several solutions below, and you should follow them step by step – in some cases, hardware replacement might be mandatory. Some hardware components, such as RAM, might deteriorate over time, instead of just breaking completely one day, and that's why Bad Pool Header might indicate something serious.

How to fix Blue Screen Error BAD_POOL_HEADER on Windows?

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First of all, you should start from the very obvious solutions, such as a restart. If that does not solve your problem, it means you need some additional time investment.

Because BAD_POOL_HEADER can be caused by software conflict, you should check whether you have  Dell Sonic Global VPN program installed on your system, as users claimed that removing it helped them fix Bad Pool Header. However, if you ensure that all patches are applied to the app, it should not create critical errors anymore, as developers are notified about such problems and fix bugs like this.

Nevertheless, before you proceed with Bad Pool Header fixes provided below, we would like to suggest you Reimage. This tool is designed to repair Windows and fix it due to various damage (e.g., malware) automatically.

Fix 1. Boot into Safe Mode

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

If you cannot access Windows for some reason, proceed with the following steps (otherwise, skip this solution):

  • Reboot your computer
  • As soon as Windows logo is shown, press the Power button to interrupt the boot sequence
  • Repeat the above step two more times – this should automatically boot you into Advanced Startup mode
  • Select Troubleshoot > Advanced options > Startup Settings and pick RestartAccess Safe Mode
  • After another restart, pick F4/4 to access Safe Mode or F5/5 to access Safe Mode with Networking

Fix 2. Apply the latest Windows updates

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Windows updates should always be applied as soon as they come out as they patch the system from security flaws and also fix various stability and functionality issues. Thus, make sure your OS is running the latest version:

  • Right-click on Start and select Settings
  • Pick Update & Security
  • Click Check for updates
  • Wait till Windows downloads and installs relevant data
  • Reboot your machine and check it it help you remove Bad Pool Header error

Fix 3. Disable Fast startup

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

While this feature might be useful, it is known to cause certain issues. Disable Fast Startup as follows:

  • In Windows search, type Control Panel and press Enter
  • Select Small icons view
  • Click Power OptionsAccess Control Panel
  • On the left side of the window, select Choose what the power buttons do
  • Pick the Change settings that are currently unavailable option at the top
  • Remove the tick from the Turn on fast startup (recommended) option and select Save changesTurn off fast startup

Fix 4. Run Windows Memory Diagnostics Tool

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

To check RAM for failures, run Windows Memory Diagnostics:

  • In Windows search, type in Windows Memory Diagnostics and hit Enter
  • Pick Restart now and check for problems (recommended)
  • Wait till Windows restarts and performs a full checkRun Windows memory Diagnostics

Fix 5. Update relevant drivers

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Some malfunctioning drivers might cause BAD_POOL_HEADER error. Fix them as follows:

  • Right-click on Start button and select Device Manager
  • In the Device Manager window, check if any drivers are marked with a yellow exclamation mark
  • Right-click on such a driver and select Update Drivers
  • Now pick Search automatically for updated driver software

Fix 7. Run SFC and DISM

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Perform the following checks:

  • Type in cmd into Windows search
  • Right-click Command Prompt search result and pick Run as administrator
  • Next, type in the following command and press Enter:

     sfc /scannow

  • Wait for the scan to finish – Windows will report what it found and fixed
  • Reboot and check if Bad Pool Header persists
  • If it does, open Command Prompt as administrator again and type in the following command:

    DISM /Online /Cleanup-Image /RestoreHealth

  • Wait till the scan is finished and rebootPerform SFC and DISM scans

Fix 8. Perform System Restore

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

If nothing else helped you fix Bad Pool Header, use System restore (you will lose any applications you installed in that time, although this will not affect your personal files like pictures or documents):

  • Press Win + R simultaneously
  • Type in rstrui.exe, press Enter and select Next
  • Select a restore point with a known good system configuration
  • Pick Next and press FinishPerform System Restore

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Prevent websites, ISP, and other parties from tracking you

Private Internet Access is a VPN that can prevent your Internet Service Provider, the government, and third-parties from tracking your online and allow you to stay completely anonymous. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down. You can also bypass geo-restrictions and view such services as Netflix, BBC, Disney+, and other popular streaming services without limitations, regardless of where you are.

A VPN is also crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that you are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speed.

Therefore, to stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous, prevent trackers, ads, as well as malicious content. Most importantly, you will prevent the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.


Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can decide to reboot the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost.

Additionally, you might also be attacked by malware that can corrupt your Windows or encrypt files with a robust encryption algorithm, and ask for a ransom in Bitcoin for the decryption tool. Cybercriminals might not deliver what they promised, however, so it is better to attempt alternative file recovery methods that could help you to retrieve at least some portion of the lost data.

Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.

About the author

Jake Doe
Jake Doe - Computer technology geek

Jake Doe is a News Editor at Ugetfix. Since he met Ugnius Kiguolis in 2003, they both launched several projects that spread awareness about cybercrimes, malware, and other computer-related problems.

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