How to fix high CPU usage by Videosubscriptionsd?

by Lucia Danes - -

Question

Issue: How to fix high CPU usage by Videosubscriptionsd?

Hello. I've noticed that the process named Videosubscriptionsd is using up to 85% of CPU or sometimes it's taking an entire processor. My Mac runs 10.12.6 version. Is there anything I could do to fix that?

Solved Answer

Videosubscriptionsd is in-built system software that has been introduced in the 10.12.5 update for iOS and Mac OS. Although there's not much information on the process of Mac support or other official sources, this process single sign-on video subscription service, which is a part of the Video Subscriber Account[1] framework (VideoSubscriberAccount.framework). It is specifically related to the authentication of video streaming/playback services, like iTunes. 

Originally, the Videosubscriptionsd process is located under one of these directories: 

  • /Users/[username]/Library/Application Support/videosubscriptionsd/
  • /usr/libexec/videosubscriptionsd
  • /Library/Application Support/videosubscriptionsd/

The run of this process keeps the VSSubscriptions.sqlite, VSSubscriptions.sqlite-shm, and VSSubscriptions.sqlite-wal processes running by default. The problem is that the functionality of the Videosubscriptionsd has been reporting as hazardous since 2017 as the process uses too much CPU, which sometimes reaches nearly 90% of the processor's power.

According to Mac users, it's not possible to fix Videosubscriptionsd CPU usage by simply disabling the process via Activity Monitor since the process respawns itself all the time. Therefore, many people consider this process to be malware-related. If you have suchlike suspicions, you should scan the machine with a reputable Mac-compatible anti-malware tool and eliminate suspicious third-party apps. 

Videosubscriptionsd high CPU

Nevertheless, the high CPU usage[2] by Videosubscriptionsd on Mac 10.12 is not very likely to be malware-related. The location of this process is protected by System Integrity Protection (SIP) in macOS 10.12, which means that the process is managed by Apple and cannot be installed/modified by any third-party app or the user himself. 

The problem emerged in 2017 but seems to be relevant up till now. Unfortunately, they're no official reports on why this process misuse CPU or how to fix Videosubscriptionsd high CPU provided by Apple or other official sources. Nevertheless, Apple has confirmed that the issue has been resolved with the 10.13 version. 

According to Mac enthusiasts, the Videosubscriptionsd CPU usage on Mac 10.12 versions can be triggered by iTunes changes to support unified playback of video purchases on multi-platforms. As a consequence, the process may be trying to sync some purchased videos across the platforms and failing to do so.

Sometimes, the Videosubscriptionsd process CPU consumption may be accompanied by processor usage by Spotlight, Coreduetd, and other Mac-based processes. Some people reported the DropBox for being the culprit, so disabling Dropbox would be one of the easiest ways to fix this issue. 

Important! Do not delete components found in /Library/ folder by yourself

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Intego Intego.

Some shardy websites may try to convince you that it's possible to fix Videosubscriptionsd CPU usage by simply deleting this process and the content from the associated /Library/ folder. 
Do not delete content from libraries

Do not fall for such unprofessional recommendations because the Videosubscriptionsd process is a legitimate service managed and installed on Mac by Apple. In general, you should never delete legitimate components for OS X located in the /Library/ folder as you can cause damage to the machine. 

If you need to make some free space or if you suspect that the system might be affected by Mac malware, you can run anti-malware tool for a checkup of using a professional optimization utility, such as to see what improvements can be done to increase your machine's performance. 

Method 1. Restart Mac

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Intego Intego.

The first thing that you should do to fix high CPU by Videosubscriptionsd is to restart your Mac. According to people, this option can help to bypass the issue for several hours, though it keeps reappearing sooner or later. 

Sign out from  iTunes account

In addition, to restart, we recommend you sign out from your iTunes account and then sign in again. That may help if the Videosubscriptionsd process fails some iTunes syncing procedures. 

Method 2. Kill the process via terminal

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Intego Intego.

If you are not using iTunes, iCloud[3], and other video streaming services that may be using the process, then try to disable Videosubscriptionsd process via the Terminal. 

As we have already pointed out, this process runs three processes by default VSSubscriptions.sqlite, VSSubscriptions.sqlite-shm, and VSSubscriptions.sqlite-wal. All of these processes and related services have to be disabled at once to fix high CPU usage by Videosubscriptionsd:

  • Press Command and spacebar to open the Spotlight;
  • Type Terminal in the Spotlight's search and press Enter;
  • Now, if the Videosubscriptionsd process is using processors memory, copy and paste the following line in the Terminal;

    killall -9 videosubscriptionsd

  • Press Enter to activate the command.

Kill the process via terminal

Method 3. Prevent Videosubscriptionsd from respawning after the restart

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Intego Intego.
  • First of all, disable SIP (System Integrity Protection).
  • Restart mac while holding Command + R keys simultaneusly.
  • Now press Command and spacebar simultaneously to open Terminal. 
  • Type scrutil and press Enter.

Fix high CPU by Videosubscriptionsd

  • Restart your Mac for SIP disablement to take effect.
  • After that, open Terminal as explained above. 
  • Type the launchctl unload -w /System/Library/LaunchAgents/com.apple.videosubscriptionsd.plist command. 
  • Press Enter to enable it. 

Stop Videosubscriptionsd process

After that, launch the Activity Monitor and check if the Videosubscriptionsd error has been fixed.

Method 4. Disable Dropbox

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Intego Intego.

The videosubscriptionsd error on Mac 10.12 can also happen due to the Dropbox getting into an infinite loop.

  • Right-click on the Dropbox icon positioned on the system tray or menu bar;
  • Select Quit Dropbox;
  • Check if the High CPU usage has stopped. 

Method 5. Upgrade to the 10.13 version

Fix it now! Fix it now!
To repair damaged system, you have to purchase the licensed version of Intego Intego.

If you are facing the problems with the Videosubscriptionsd process on Mac 10.12 version and the previous methods did not help you to solve it, the only solution may be to update your Mac to the 10.13 version as it has a fix for the Videosubscriptionsd error. 

Upgrade your Mac to 10.13 version

  • Before installing the update, check the compatibility of your device with the OS version;
  • Make a backup copy of your Mac using the Time Machine function;
  • After that, navigate to the official Apple website and download the required update;
  • Upon installation, the installer should launch automatically, so wait for the installation process to be complete. 

Repair your Errors automatically

ugetfix.com team is trying to do its best to help users find the best solutions for eliminating their errors. If you don't want to struggle with manual repair techniques, please use the automatic software. All recommended products have been tested and approved by our professionals. Tools that you can use to fix your error are listed bellow:

Offer
do it now!
Download Fix
  Happiness
Guarantee
Compatible with Microsoft Windows Compatible with OS X
Still having problems?
If you failed to fix your error using , reach our support team for help. Please, let us know all details that you think we should know about your problem.
- a patented specialized Windows repair program. It will diagnose your damaged PC. It will scan all System Files, DLLs and Registry Keys that have been damaged by security threats. - a patented specialized Mac OS X repair program. It will diagnose your damaged computer. It will scan all System Files and Registry Keys that have been damaged by security threats.
This patented repair process uses a database of 25 million components that can replace any damaged or missing file on user's computer.
To repair damaged system, you have to purchase the licensed version of malware removal tool.

Prevent websites, ISP, and other parties from tracking you

Private Internet Access is a VPN that can prevent your Internet Service Provider, the government, and third-parties from tracking your online and allow you to stay completely anonymous. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down. You can also bypass geo-restrictions and view such services as Netflix, BBC, Disney+, and other popular streaming services without limitations, regardless of where you are.

A VPN is also crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that you are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speed.

Therefore, to stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous, prevent trackers, ads, as well as malicious content. Most importantly, you will prevent the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.

 

Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can decide to reboot the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost.

Additionally, you might also be attacked by malware that can corrupt your Windows or encrypt files with a robust encryption algorithm, and ask for a ransom in Bitcoin for the decryption tool. Cybercriminals might not deliver what they promised, however, so it is better to attempt alternative file recovery methods that could help you to retrieve at least some portion of the lost data.

Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.

About the author
Lucia Danes
Lucia Danes - Security researcher

Lucia Danes is the news editor at UGetFix. She is always on the move because the eager for knowledge makes her travel around the globe and attend InfoSec events and conferences.

Contact Lucia Danes
About the company Esolutions

References

What you can add more about the problem: "How to fix high CPU usage by Videosubscriptionsd?"