How to Fix “Notice From Microsoft Corporation” Tech-Support-Scam?

by Lucia Danes - -


Issue: How to Fix “Notice From Microsoft Corporation” Tech-Support-Scam?

My Windows screen got locked by “Notice From Microsoft Corporation” notification. I’m accused of using illegal copy of Windows, but that’s not true. I purchased the license and never download illegal software. Many files are also blocked. What should I do? Pay the money for Microsoft to avoid the penalty that did not deserve???

Solved Answer

The first thing that you should do if your PCs screen got locked by the “Notice From Microsoft Corporation” alert is to calm down. Do not panic and do not make hasty decisions because they may result in money loss.

What is “Notice From Microsoft Corporation?”

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The “Notice From Microsoft Corporation” is an elaborate Tech-Support-Scam alert, which performs as a lock screen and ransomware in tandem. It is also known as MSSecTeam virus and is actively striking Windows OS users for the past couple of months. The “Notice From Microsoft Corporation” pretends to be an official warning generated by Microsoft corporation by rendering Microsoft’s logo and other officially-looking information, such as email address ([email protected]), articles from the US criminal code, etc. However, all information is a hoax.

The MSSecTeam virus exploits a tricky tactics to intimidate people. In the “Notice From Microsoft Corporation” alert, a target Windows user is accused of using an illegal copy of Windows and, consequently, the screen and files stored on the system are locked by the government’s order. After reading all provided information and setting up a background, the user may get seriously frightened because the screen is locked by “Notice From Microsoft Corporation” alert and many files appended with a .Harzhuangzi file extension.

"Notice From Microsoft Corporation" screenshot

Do not contact with the scammers

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“Notice From Microsoft Corporation” is a tech-support-scam, screen locker, and ransomware in one. The victim is urged to transfer 5 bitcoins (507 USD) to supposed Microsoft Corporation. To do so, the PC owner has to download Tor network and contact Microsoft’s support staff via [email protected] email. However, you should not heed the instructions provided by MSSecTeam virus developers. Instead of that, concentrate on the “Notice From Microsoft Corporation” scam removal.

“Notice From Microsoft Corporation” virus dissemination techniques

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The MSSecTeam scam is typically distributed via malicious email attachments, corrupted domains, freewares downloaded from unknown sources and similar unfair methods. Malware analysts have already revealed that the “Notice From Microsoft Corporation” scam spreads via CashBillPending(Autosaved)1.pdf.exe file. To prevent the malicious file from being executed, you have to ensure that a proper anti-malware tool, such as Reimage, is running on your system. Besides, avoid visiting malicious websites or opening emails from unknown senders.

Fixing “Notice From Microsoft Corporation” scam

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DO NOT contact with the supposed Microsoft Corporation staff and do not send them money under any circumstances. According to experts, the password that scammers provide for people who transfer the payment, or rather its processing is malfunctioning. Therefore, neither the “Notice From Microsoft Corporation” screen locker, nor the encrypted files will be fixed. To solve this mess, you should immediately remove the malware from the system and then download a software encryption tool, known as StupidDecrypter, developed by Michael Gillespie.

  1. Press the Power button at the Windows login screen.
  2. Press and hold the Shift button.
  3. Select Restart.
  4. Now click TroubleshootAdvanced OptionsStartup Settings.
  5. Press Restart and wait for the Windows Startup Settings window to show up.
  6. Select Enable Safe Mode with Networking.
  7. Once the system fully boots up, run a scan with your anti-malware, for example, Reimage.
  8. Finally, download StupidDecrypter, follow the on-screen instructions, and set it to decrypt all files encrypted by “Notice From Microsoft Corporation” virus.

You can use other powerful anti-malware or antivirus, but make sure that it’s fully updated and supplemented with the latest security definitions.

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Prevent websites, ISP, and other parties from tracking you

Private Internet Access is a VPN that can prevent your Internet Service Provider, the government, and third-parties from tracking your online and allow you to stay completely anonymous. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down. You can also bypass geo-restrictions and view such services as Netflix, BBC, Disney+, and other popular streaming services without limitations, regardless of where you are.

A VPN is also crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that you are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speed.

Therefore, to stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous, prevent trackers, ads, as well as malicious content. Most importantly, you will prevent the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.


Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can decide to reboot the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost.

Additionally, you might also be attacked by malware that can corrupt your Windows or encrypt files with a robust encryption algorithm, and ask for a ransom in Bitcoin for the decryption tool. Cybercriminals might not deliver what they promised, however, so it is better to attempt alternative file recovery methods that could help you to retrieve at least some portion of the lost data.

Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.

About the author
Lucia Danes
Lucia Danes - Security researcher

Lucia Danes is the news editor at UGetFix. She is always on the move because the eager for knowledge makes her travel around the globe and attend InfoSec events and conferences.

Contact Lucia Danes
About the company Esolutions

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