Issue: For the past few days, my PC started crashing randomly with the UNSUPPORTED_PROCESSOR error. I am not sure what is causing it, but I didn't do anything out of the ordinary, and everything worked fine before. Any advice on this would be great. Thanks.

Solved Answer

Blue Screen of Death (BSOD) errors, often signified by a blue screen with white text, are critical system errors that halt the normal operations of Windows due to severe issues. These errors can arise from a range of problems, including hardware failures, software conflicts, and faulty drivers. Windows identifies the nature of the BSOD through a “Stop Code,” which provides a specific identification of the error. This system is intended to aid users in troubleshooting and resolving the root cause of the problem.

Recently, a number of Windows users reported encountering the UNSUPPORTED_PROCESSOR BSOD. This specific stop code indicates that the current processor in the system is not supported or is incompatible with the version of Windows being used. Such issues can arise due to a mismatch between the Windows edition and the processor or when a computer's CPU does not meet the minimum requirements of the operating system.

Alarmingly, for a significant number of affected users, this particular BSOD manifested shortly after installing the latest Windows updates: KB5029351 for Windows 11 and KB5029331 for Windows 10. A feasible solution for this predicament is to uninstall these specific updates. However, for some users, rolling back these updates might no longer be an option. This could be due to the system automatically deleting the previous version backup after a certain period or the user's manual intervention to free up storage space.


Fortunately, the UNSUPPORTED_PROCESSOR error is not a dead-end. Several alternative solutions exist to remedy this problem, such as repairing damaged system files, resolving MBR issues, adjusting BIOS settings, or even performing a fresh Windows installation. Comprehensive instructions for these solutions are available below this article for users seeking a more in-depth guide.

For a more streamlined solution, consider using the FortectMac Washing Machine X9 PC repair tool, designed to address common Windows issues, including various BSODs automatically.

Fix 1. Install all the latest Windows updates

If your crashes were not caused by the recent Windows update, it might be because you are lacking some important updates. Microsoft patches bugs and other issues regularly, so make sure you have the newest updates installed. Otherwise, proceed with the next solution.

  • Type Updates and press Enter.
  • In the new window, click Check for updates.
  • Wait till all the files are downloaded and installed.
  • If optional updates are available, install them as well.
  • Restart your device when done.

Install all Windows updates

Fix 2. Uninstall the most recent Windows update (KB5029351/KB5029331)

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If your system was already up to date, it is likely that UNSUPPORTED_PROCESSOR BSOD was caused by a Windows update that was installed automatically. Uninstalling these could resolve the issue (note that the KB number might differ, depending on when you are reading this article):

  • Press Win + R, type appwiz.cpl, and press Enter.
  • On the left side, click on View installed updates.
  • Scan the list for KB5029351, KB5029331, or another most recent update.
  • Right-click on the problematic update and select Uninstall.
  • Type Updates in Windows search and press Enter.
  • Click Pause the updates for 7 days (in Windows 11, you can pick a different time period).
  • Restart the computer.

Uninstall the update

Fix 3. Perform SFC and DISM scans

System integrity is vital. Damaged or missing files can cause unexpected behavior, including BSODs.

  • Type in cmd in Windows search.
  • Right-click on Command Prompt and select Run as administrator.
  • When User Account Control shows up, click Yes.
  • In the Command Prompt window, paste the following command and hit Enter:
    sfc /scannow
  • Next, use the following commands, pressing Enter each time:
    Dism /Online /Cleanup-Image /CheckHealth
    Dism /Online /Cleanup-Image /ScanHealth
    Dism /Online /Cleanup-Image /RestoreHealth
    (Note: if you get an error executing this last command, add /Source:C:\RepairSource\Windows /LimitAccess to it and try again).
  • Reboot your device.


Fix 4. Run Clean Boot

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Third-party software or services can sometimes conflict with Windows, leading to system instability.

  • Type msconfig in Windows search and press Enter.
  • Pick the Services tab.
  • Mark Hide all Microsoft services and select Disable all.
  • Select the Startup tab and click Open Task Manager.
  • In the Task Manager, right-click on each of the items and select Disable, then close the Task Manager.
  • Go to the Boot tab, tick Safe Boot, then click Apply and OK.

Clean Boot

Fix 5. Update drivers

Old or mismatched drivers can cause compatibility issues, leading to BSODs. There are several ways you could do this; one example would be using Windows Device Manager:

  • Right-click on the Start button and select Device Manager.
  • Expand the Display adapters category, right-click on your GPU, and select Update Driver.
  • Select Search automatically for drivers.
  • Repeat the process for all devices.
  • Once done, reboot your computer.

Update drivers

This method is rather primitive/tedious and is not always effective, as Windows might fail to find the newest software for your particular hardware. Thus, either visit the official website of your device manufacturer and install drivers manually or employ an automatic driver updater such as DriverFix.

Fix 6. Repair MBR and fix boot procedure

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To repair damaged system, you have to purchase the licensed version of Fortect Mac Washing Machine X9.

The Master Boot Record (MBR) is crucial for booting. Corruption can hinder boot processes.

  • On your keyboard, press and hold the Shift button.
  • Click on Start and pick Restart to access the Advanced Startup mode.
  • Here, go to Troubleshoot and choose Command Prompt.
  • Type in the following commands, pressing Enter after each:
    bootrec.exe /rebuildbcd
    bootrec.exe /fixboot
  • Once complete, restart Windows.

Fix 7. Run Check Disk

Faulty hard drive sectors or errors can compromise system integrity.

  • Open Command Prompt as administrator.
  • In the new window, type in the following command and press Enter:
    chkdsk c: /f
    (Note: use chkdsk c: /f /r /x command if you are using SSD as your primary partition).
  • If you receive an error, type in Y, close down Command Prompt, and restart your computer.

Check Disk

Fix 8. Check for hardware compatibility (and upgrade)

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Windows requires compatible hardware. Outdated components might not support newer versions.

  • Refer to Windows' official hardware requirements.
  • Check each component's specifications against recommended requirements.
  • If a component is outdated, consider consulting a tech expert for potential upgrades.

Fix 9. Use Media Creation Tool to repair-install Windows

This tool allows a system repair without data loss, resolving many underlying issues. If none of the above solutions helped, you should try to repair-install Windows as follows:

Create Windows ISO

  • Download Windows 11 Installation media from the official Microsoft website. [Windows 10 version]
  • Double-click the MediaCreationTool.exe file to launch it.
  • When UAC shows up, click Yes.
  • Accept license terms.
  • Select Language and Edition (make sure it matches the one you have currently installed) or simply mark the Use the recommended options for this PC and click Next).
  • Select the ISO file and click Next.
  • Pick the location for your ISO file and wait till all the needed files are downloaded, then click Finish.

Repair-install Windows

  • Go to the location of your ISO file, right-click, and select Mount.
  • Run the setup.exe file.
  • You will be asked whether you want to update Windows to the latest version – pick Not right now and click Next.

Repair-install Windows

  • Accept Terms and Windows will make several checks to ensure everything is fine.
  • Click Change what to keep.
  • Here, you have several options: Keep your files and apps, Keep files only, or Keep nothing – choose what suits you the best. Click Next.
  • Finally, click Install to begin the installation process.

Choose what to keep

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Prevent websites, ISP, and other parties from tracking you

To stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous by encrypting all information, prevent trackers, ads, as well as malicious content. Most importantly, you will stop the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.


Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost. To recover lost files, you can use Data Recovery Pro – it searches through copies of files that are still available on your hard drive and retrieves them quickly.


About the author
Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

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