ACTIVE MALWARE WINDOWS

How to fix
Windows Store Error Code:0x80073cf9
on Windows

Resolve Windows Store Error Code: 0x80073cf9 quickly and effectively. Get back to downloading apps with our expert-tested solutions!

How to fix Windows Store Error Code:0x80073cf9?
Quick Summary
Error severity
Medium
Est. time
10 minutes
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What causes How to fix Windows Store Error Code:0x80073cf9?

  • Installation failure due to corrupted app data
  • Issues with Windows Store cache
  • Problems with Windows Update
  • Incompatibility with certain applications
  • User account permission issues
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I have been receiving error code 0x80073CF9 when trying to install apps on Windows Store. Not every application fails though, so I am very confused what triggers this error. That being said, I also have no clue how to fix it. Any help would be appreciated.

Windows Store,[ref en-1] also known as Microsoft Store, is the main source for users to download applications from.[ref en-2] While initially the store has been oriented towards the distribution of Universal Windows Platform apps, now it contains over 669,000 applications for Windows, Phone, and universal apps. People can find both free and paid apps with various price tags.

Since third-party sources are often accused of spreading malware[ref en-4] and scams[ref en-3], people tend to rely on sources like Windows Store because they use filters and collaborate with trusted developers. Unfortunately, but Windows Store errors are very common, which is why apps on it become unavailable temporarily - 0x80073cf9 error is one of them.

Windows Store errors are overall very common - 0x803fb0050x802440180x8024001E or 0x87AF000B are just a few examples. Each of these codes might indicate different reasons for their appearance, although they all result in users' inability to download and update apps from the Store. Without a doubt, it can be an extremely frustrating experience. Luckily, there are several ways you can fix 0x80073cf9, as long as you follow the free instructions we provide below.

Most users who encountered the error said that the problem is not universal, as some users might face it when downloading some apps, while others claim they can't use the Store at all due to error code 0x80073cf9.

The Event Viewer also does not help. When users try to install Gears of War, Carcassonne, Candy Crush, and several other apps, it just points at the issue that is already known, for example:

Installation Failure: Windows failed to install the following update with error 0x80073cf9: Gears of War.

While the error code is most commonly encountered while attempting to download apps from Windows Store, others might face it when updating Windows.

Image of error
Image of error

This error is actively being discussed on various online forums. As it turns out, there could be many different reasons for the issues to occur, including:

  • Virus infection
  • Bugged Store cache
  • Windows Services
  • Registry errors, etc.

Since there could be different reasons for the error to occur, there is no universal solution. Therefore, we will provide several solutions for the error code 0x80073cf9 fix. Before you begin, we would like to offer you an alternative for the below instructions - [d1]. This software can find and eliminate invisible Windows issues that might be causing various errors on the operating system automatically - for example, corrupted registry entries. 

Video guide for Windows Store Error Code:0x80073cf9

If you want to check the tutorial visually, you can do it in the following video:
[youtube KgpszA7B9H4]

Fix 1. Reinstall Windows Store to fix 0x80073cf9 error

Several people have reported that reinstalling the Windows Store app has helped them to bypass 0x80073cf9. If you want to try this option, you may need 10AppsManager app. Once you remove the app, reinstall it via an Elevated PowerShell, which can be done this way:

  • Type in PowerShell in Windows search bar
  • Right-click on Windows PowerShell search results and select Run as Administrator.
    Error fix
    Error fix
  • Type Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\\AppXManifest.xml"} and press Enter - wait for the command to be executed.
  • Close down the window and restart your PC.

Fix 2. Run a scan with the antivirus for the Windows Store Error Code:0x80073cf9 fix

In case the previous method fails to fix Windows Store Error 0x80073cf9, try to check the system for malware. Note that PC infections may block access to various download websites, including Store, so people could not download anti-malware tools[ref en-5].

Therefore, our recommendation would be to install powerful anti-malware and run a scan with it. There are plenty of third-party tools available, although if you don't want to buy one of them, you don't have to - simply run a scan with the built-in Windows Defender or employ [d1] to remove already existing malware for you.

Fix 3. Clean Windows Store Cache to get rid of the error

  • Click Win key + R, type WSReset.exe in the run dialogue box, and hit Enter.
  • After that, Command Prompt and Windows Store windows should appear on your screen. This means that Windows Store cache has been cleaned.
    Error code repairing
    Error code repairing

Fix 4. Restart Windows Update services

In case you are trying to download Windows Updates via Store, but each attempt leads to Error 0x80073cf9, you may also try to restart Windows Update services on the system.

  • Click Win key + R and press Enter.
  • Type services.msc in the run dialogue box and press Enter.
  • Scroll down to located Windows Update.
  • Right-click on it and select Restart.
    How to fix windows store error code 0x80073cf9 restart windows update service
    How to fix windows store error code 0x80073cf9 restart windows update service
  • This command will prompt Windows Update to restart in case it has stopped for some reason.
  • After that, reboot your PC.

Fix 5. Run Windows Store Apps Troubleshooter

  • Right-click on Windows Start button and select Settings.
  • Go to Update & Security.
    How to fix windows store error code 0x80073cf9 access windows settings
    How to fix windows store error code 0x80073cf9 access windows settings
  • Click Troubleshoot on the left.
  • If you can't see troubleshooters listed on the right, click Additional troubleshooters.
  • Locate Windows Store Apps and press Run the troubleshooter.
    How to fix windows store error code 0x80073cf9 run troubleshooter
    How to fix windows store error code 0x80073cf9 run troubleshooter

Fix 6. Deactivate your current wireless connection and turn on the wired one

If you are using WiFi connection, such error might have occurred due to some problems related to it. Try switching your wireless connection and disabling the wired one by following these steps:

  • Press Windows key + R key;
  • Type in ncpa.cpl and select OK;
  • Right-click on your wireless device and Disable it;
  • If this process appears to be successful, right-click on the adapter again and Enable it;
  • Disconnect the ethernet cable.

Bottom line

To fix error code 0x80073cf9, you can try clearing the Windows Store cache, resetting the app, or checking for Windows updates. If these solutions do not resolve the issue, consider seeking further assistance from online forums or Microsoft support.

Frequently asked questions

Error Code:0x80073cf9 typically occurs when there are issues with the Windows Store app or its dependencies, often due to corrupted files or improper app installation on Windows 10 or Windows 11.

To fix this error on Windows 10, try resetting the Windows Store cache by running 'wsreset.exe' in the Run dialog, or reinstalling the affected app through PowerShell.

Yes, in Windows 11, you can resolve this error by ensuring your system is updated, running the Windows Store Apps troubleshooter, or performing a repair of the app through the Settings app.

Did this fix work for you?
Lucia Danes

Written & verified by

Tech Support Specialist
Driver troubleshooting Hardware conflicts Device Manager errors USB and peripheral issues Audio and video problems

Lucia Danes is a tech support specialist focused on driver conflicts, hardware recognition failures, and device-level troubleshooting on Windows. Her guides walk users through the full diagnostic process — from reading Device Manager error codes and identifying problematic drivers to performing clean driver installations and resolving hardware compatibility issues. Lucia covers a wide range of devices including printers, audio hardware, graphics cards, USB peripherals, and external storage. Her writing is valued for its step-by-step precision and the real-world testing behind every recommended fix.

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