How to fix Windows update error 0x80244002?

Issue: I was trying to update Windows yesterday, and I was very surprised when it failed with an error 0x80244002. Any tips on how to resolve this?

Solved Answer

The Windows operating system, developed by Microsoft, has been an integral part of computing worldwide. Over time, it has been refined, updated, and modified to meet the evolving demands of technology. One key element of this evolution is the implementation of Windows updates, designed to enhance functionality, fix bugs, and patch security vulnerabilities. Unfortunately, these updates, while critical, are not always implemented seamlessly. Occasionally, they may fail due to various technical issues.

One such problem that users frequently encounter is Windows Update error 0x80244002. This error code typically indicates a problem related to the Windows Server Update Services (WSUS), hindering the user's ability to successfully install updates. The error may occur due to several reasons, including network connection issues, problems with the Windows Update components, or outdated device drivers.

When the Windows Update process fails with 0x80244002 or another error, it can lead to the temporary interruption of crucial system operations, causing unnecessary stress and inconvenience. Understanding these issues and being able to rectify them swiftly is of paramount importance, particularly for those relying heavily on their PCs for work or personal tasks.

Troubleshooting these issues might sometimes be complex, as there is little to no indication of why the error occurred. Therefore, in this article, we have compiled a comprehensive set of detailed instructions to guide you through the process of resolving the error 0x80244002, which you can find below. These instructions will cover different approaches to troubleshoot the error, taking you step by step through each potential solution.

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How to fix Windows update error 0x80244002?

Fix 1. Check for corrupted files

Windows system file corruption can cause update errors. To resolve this, run commands via the elevated Command Prompt:

  • Type in cmd in Windows search
  • Right-click on Command Prompt and select Run as administrator
  • User Account Control will ask you whether you allow making changes to the system – click Yes
  • In the Command Prompt window, paste the following command and hit Enter:
    sfc /scannow
  • Next, use the following commands, pressing Enter each time:
    Dism /Online /Cleanup-Image /CheckHealth
    Dism /Online /Cleanup-Image /ScanHealth
    Dism /Online /Cleanup-Image /RestoreHealth
    (Note: if you get an error executing this last command, add /Source:C:\RepairSource\Windows /LimitAccess to it and try again).
  • Reboot your system.


Fix 2. (Re)start relevant services

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For Windows updates to go through successfully, you need certain services to be running. In some cases, restarting them may also help. Follow these steps:

  • Type Services in Windows search and press Enter.
  • In the Services window, scroll down to locate Background Intelligent Transfer Service (BITS).
  • If the service is already running, right-click and select Restart.
  • If the service is not running, double-click it to open Properties.
  • Under the Startup type, pick Automatic from the drop-down menu.
  • Click Start, Apply, and OK.
  • Repeat this process with Windows update service, Cryptographic service, and Windows Installer service.


Fix 3. Run the troubleshooter

Troubleshooters are built-in tools that can provide some information and attempt to fix errors and other Windows issues.

  • Type Troubleshoot in Windows search and hit Enter.
  • Select Additional troubleshooters/Other troubleshooters.
  • Find Windows Update from the list and click Run the troubleshooter/Run.
  • The troubleshooter will automatically scan your system for potential problems and display any issues it finds.
  • If the troubleshooter finds any issues, it will provide recommended solutions.
  • Follow the on-screen instructions to apply the recommended solution.

Run troubleshooter

Fix 4. Disable third-party anti-malware

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Occasionally, third-party anti-malware or antivirus software might interfere with the Windows Update process, resulting in various errors. This can happen because these security programs might perceive certain update actions as suspicious, blocking them in an attempt to protect your system. In such situations, disabling the third-party anti-malware software temporarily could potentially resolve the issue.

However, it's crucial to remember that this action should only be a temporary solution to allow Windows Updates to install successfully. As soon as updates are completed, your security software should be re-enabled immediately to maintain your system's protection against malicious software and cyber threats.

Fix 5. Install the update manually

  • Type in Updates in Windows search and press Enter.
  • Select View update history.
  • Find the update that failed with the 0x80244002 error and copy its KB number.
  • Open your browser and go to Microsoft Update Catalog.
  • Within the search bar, type in the KB number and clicks Search.
  • Find the correct version of the update for your operating system (to check this, right-click on Start and pick System. Under Device specifications and check the System type) and click Download.
  • Use on-screen guidelines to finish the installation process and restart your computer.

Install manually

Fix 6. Reset Windows update components

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  • Open Command Prompt as administrator, as previously explained.
  • Use each of these commands, pressing Enter every time:
    net stop bits
    net stop wuauserv
    net stop appidsvc
    net stop cryptsvc
    Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*”
    rmdir %systemroot%\SoftwareDistribution /S /Q
    rmdir %systemroot%\system32\catroot2 /S /Q
    regsvr32.exe /s atl.dll
    regsvr32.exe /s urlmon.dll
    regsvr32.exe /s mshtml.dll
    netsh winsock reset
    netsh winsock reset proxy
    net start bits
    net start wuauserv
    net start appidsvc
    net start cryptsvc
  • Restart your device.

Reset Windows update components

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About the author
Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

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