Issue: How to Fix Windows Upgrade Assistant is stuck at 99% error on Windows 10?
I tried to install Windows 10 Creators Update for three times using Windows Upgrade Assistant, but assistant gets stuck at 99% all the time. What should I do?
Windows Upgrade Assistant is a tool, which is can be used for downloading and automatically running the setup for major Windows 10 updates. It has been deployed to Windows 10 PCs that did not have installed the latest updates. Initially, the tool has been used to download Windows 10 Anniversary Update, but thousands of people experienced Upgrade Assistant is stuck at 99% error during the process.
Unfortunately, it seems that Upgrade Assistant is stuck at 99% is a reoccurring error and already started harassing people who try to install Windows 10 Creators Update. Although the Creators Update rolled out today, the most eager Windows users were able to download it via Windows Update Assistant a week ago.
Unfortunately, not all users could seize the opportunity due to the Windows Update Assistant bug. If you are encountering Windows Upgrade Assistant is stuck at 99% error as well, you can try to fix the problem by following these steps:
How to Fix Windows Upgrade Assistant is stuck at 99% error on Windows 10?
To start with, it’s advisable to disable third-party anti-virus. Additionally, you may temporarily disable applications like Skype, to minimize CPU usage. Once done, try to perform these methods:
Method 1. Change the location of Media folder temporarily
- Open File Explorer, type C:\\$GetCurrent, and press Enter.
- Find Media folder, copy it and paste to the desktop.
- If you cannot find Media folder, then click View and check Hidden items box.
- Reboot the PC and reopen File Explorer.
- Type C:\\$GetCurrent in File Explorer and hit Enter.
- The copy the Media folder from the desktop and paste it to the C:\\$GetCurrent.
- Now open the Media folder and click twice on the Setup.
- Then follow the onscreen instructions to perform the upgrade.
- Click Not right now on the Get important updates screen, and press Next.
Method 2. Restart Windows Update components
NOTE: before performing the steps indicated below, it's advisable to make registry backups.
- Right-click Win key and select Command Prompt (Admin).
- If a UAC shows up, click OK to proceed.
- By typing the following commands you will stop BITS, Windows Update, Cryptographic, MSI Installer services. Don't forget to press Enter after each of them:
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
- Then type Del “%ALLUSERSPROFILE%\\Application Data\\Microsoft\\Network\\Downloader\\qmgr*.dat” command to delete qmgr*.dat files.
- Once done, copy and paste cd /d %windir%\\system32 command and press Enter to execute the command.
- To re-register BITS and Windows Update files, you will have to type all the commands (followed by Enter) provided below:
- To reset Winsock, type netsh winsock reset and netsh winhttp reset proxy commands. Press Enter after each of them as usually.
- Finally, restart BITS, Windows Update, Cryptographic, MSI Installer services by entering the following commands each followed by Enter:
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
Method 3. Check the system for corrupted files
It might be that Windows Update Assistant stuck at 99% bug is triggered by corrupted system files, which prevent the update from being installed completely. Therefore, you should try to run sfc /scannow command and then perform a thorough system's scan with Reimage. This tool will automatically replace corrupted/damaged Windows system files and, additionally, remove malware. After all, try to run the Windows Upgrade Assistant. Hopefully, the problem has been solved.
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