How to fix “Access To Your Computer Has Been Restricted” pop-up?

by Lucia Danes - -

Question

Issue: How to fix “Access To Your Computer Has Been Restricted” pop-up?

Today I received an intimidating warning saying that “Access To Your Computer Has Been Restricted.” It shows up while browsing with Chrome and then the browser freezes. The pop-up contains the error code #3658d5546db22ca. Should I worry?

Solved Answer

“Access To Your Computer Has Been Restricted” is a pop-up alert distributed by scammers. It is classified as a Tech-Support-Scam and all information on it is fictitious. There are two reasons why your web browser may generate this fake pop-up – you have either landed on a malicious website or installed a potentially unwanted program (PUP), namely adware. Anyway, if you have received “Access To Your Computer Has Been Restricted” pop-up on Chrome, Edge or another web browser, we would strongly recommend scanning the system with a professional anti-malware, for example, Reimage.

“Access To Your Computer Has Been Restricted” scam peculiarities

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“Access To Your Computer Has Been Restricted” tech-support scam occurs if you type an URL address, which redirects to a malicious website or click on a pop-up advertisement, which contains a link to a dangerous page. In addition, it may appear soon after the installation of a free application, such as download managers or media players. Third-party tools, especially those distributed in third-party download sources, are bundled with potentially unwanted programs (web browser add-ons, toolbars, extensions).

a screenshot of "Access To Your Computer Has Been Restricted" scam

The “Access To Your Computer Has Been Restricted” pop-up contains fake information to intimidate people and trick into calling for scammers. The message informs the PC owner about a supposed spyware and virus infection, which may result in the loss of personal information (Facebook Login, Credit Card Number, Email Account Login, Photos stored on this computer). The only way to fix “Access To Your Computer Has Been Restricted” scam is to call for “A certified Windows Support agent” dialing a given Toll Free telephone number (888-230-6741). However, that’s just a trick used by cyber criminals to swindle people’s money or make them subscribe paid services.

Avoiding “Access To Your Computer Has Been Restricted” pop-up

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

To prevent “Access To Your Computer Has Been Restricted” hijack, install a powerful anti-malware and keep it up-to-date. Besides, be extremely cautious during the installation of free programs. Always opt for the Advanced or Custom installation and unmark check boxes saying that you agree to install browser add-ons or extensions.

Fixing “Access To Your Computer Has Been Restricted” pop-up

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Step 1. Close web browser

  • Press Ctrl + Shift + Del to open Task Manager.
  • Find the process of your web browser and right-click on it.
  • Select End Task.

Step 2. Boot your PC into Safe Mode

  • Press Windows key and move your cursor over the Power button.
  • Press and hold the Shift key and select Restart.
  • When PC restarts, choose TroubleshootAdvanced OptionsStartup Settings.
  • Click Restart.
  • You will then see a new table with the list of boot settings. Press F5 to enable Safe Mode with Networking mode.

Step 3. Remove suspicious programs

  • Right-click on Windows key and select Control Panel.
  • Open Programs & Features and look for unkown/suspicious entries.
  • Click on them and select Uninstall. (The date of the malware installation should coincide with the date of the first “Access To Your Computer Has Been Restricted” scam occurence).
  • To make sur that all malicious files have been successfully removed, scan your PC with Reimage or another anti-malware tool.

Repair your Errors automatically

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Prevent websites, ISP, and other parties from tracking you

Private Internet Access is a VPN that can prevent your Internet Service Provider, the government, and third-parties from tracking your online and allow you to stay completely anonymous. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down. You can also bypass geo-restrictions and view such services as Netflix, BBC, Disney+, and other popular streaming services without limitations, regardless of where you are.

A VPN is also crucial when it comes to user privacy. Online trackers such as cookies can not only be used by social media platforms and other websites but also your Internet Service Provider and the government. Even if you apply the most secure settings via your web browser, you can still be tracked via apps that you are connected to the internet. Besides, privacy-focused browsers like Tor is are not an optimal choice due to diminished connection speed.

Therefore, to stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous, prevent trackers, ads, as well as malicious content. Most importantly, you will prevent the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.

 

Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can decide to reboot the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost.

Additionally, you might also be attacked by malware that can corrupt your Windows or encrypt files with a robust encryption algorithm, and ask for a ransom in Bitcoin for the decryption tool. Cybercriminals might not deliver what they promised, however, so it is better to attempt alternative file recovery methods that could help you to retrieve at least some portion of the lost data.

Data recovery software is one of the options that could help you recover your files. Once you delete a file, it does not vanish into thin air – it remains on your system as long as no new data is written on top of it. Data Recovery Pro is recovery software that searchers for working copies of deleted files within your hard drive. By using the tool, you can prevent loss of valuable documents, school work, personal pictures, and other crucial files.

About the author
Lucia Danes
Lucia Danes - Security researcher

Lucia Danes is the news editor at UGetFix. She is always on the move because the eager for knowledge makes her travel around the globe and attend InfoSec events and conferences.

Contact Lucia Danes
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