Question
Issue: How to Fix “The referenced account is currently locked out and may not be logged on to” Error on Windows 10?
As I understand now, I have been entering a wrong password into the login screen for more than five times, which is why I’m currently locked out of my account and desperately need to log in. That’s my work PC, so I’m really frustrated. Could you please help?
Solved Answer
“The referenced account is currently locked out and may not be logged on to” is an official notification generated by Microsoft the emergence of which on the screen does not promise pleasant experience.
This message indicates the fact that a PC user has been typing a wrong password for a particular number of times, which is why Windows locked the account and prevented the user from signing in for a specific period, which is not specified.
According to experts, “The referenced account is currently locked out and may not be logged on to” error typically emerges on Windows 10 systems, which belong to the domain with the configured Account lockout threshold policy.
Additionally, your account may be temporarily locked after typing the wrong password if the computer has multiple accounts with the Account lockout threshold policy configured.
Nevertheless, you should not worry because it’s not difficult to unlock your account. The only problem (if it might be called a problem) is that the “The referenced account is currently locked out and may not be logged on to” error fix requires the intervention of the domain controller.
NOTE: these steps apply for Windows Pro and Enterprise editions only.
- Click Win key + R, type secpol.msc, and hit Enter.
- When the Local Security Policy window opens, select Security Settings.
- Open Account Policy and select Account Lockout Policy.
- Double-click on the Account lockout threshold policy (on the right) to open Settings configuration window.
- To disable account lockout, replace the existing value with 0 and click Apply to save the changes.
- Then press OK and close the Local Security Policy window.
- After that, you will be able to log on to your account without seeing “The referenced account is currently locked out and may not be logged on to” error.
NOTE: What if your computer does not belong to the domain? In other words, if you are using a local computer with a single admin account, which has no Account lockout threshold policies' settings configured, but the “The referenced account is currently locked out and may not be logged on to” emerged?
Then the only solution would be to reset your password using a Password reset disk, but for this purpose, you have to have such a disk created some time ago.
In case you do not have a password reset disk, then we have sad news for you because the only way to unlock your PC is to format Windows.
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