How to fix Windows Store error 0x80080207?

Issue: Hello. I've been trying to download an app from the Windows Store, and I keep getting the error message: “Something happened and this app couldn't be installed. Please try again.” Error code: 0x80080207. How can I fix this?

Solved Answer

The Windows Store lets users download various apps, and update them all at once, which is very convenient. People no longer have to use third-party websites to download programs and risk being infected with PUPs (potentially unwanted programs)[1] or even malware. However, the Microsoft Store is not perfect and users often encounter various issues when trying to use it, even though it was already included in Windows 8.

Some users receive an error code 0x80080207 which seems to appear only when trying to install specific apps. One user said that the error appeared when he tried to download “ilomilo plus,” but when he tried to download something else, the Windows Store worked fine. Because of this, the issue does not seem to be related to a poor internet connection as many other Windows Store errors.

There aren't any specific reasons why users could be receiving the 0x80080207 error. It could appear due to cache glitches, or corrupted system files. In this guide, we will provide you with a 5 step guide that could help you fix this issue. You will learn how to use Windows troubleshooting and how to manually repair corrupted system files.

However, manual troubleshooting can become a lengthy process so you can use a repair tool like FortectMac Washing Machine X9. This powerful software can fix various system errors, BSODs,[2] corrupted files, registry issues, and optimize your machine by clearing cookies and cache.[3] This tool can come in handy on many different occasions so we suggest you try it.

How to fix Windows Store error 0x80080207?

If you are ready to begin the process which could fix the Windows Store error 0x80080207, please follow the steps below carefully:

Method 1. Run Windows Store Apps Troubleshooter

A Troubleshooter is a tool that could help you resolve various issues on your Windows PC.

  • Type Troubleshoot in Windows search and press Enter
  • Click Additional troubleshooters if you can't see them listed
  • Scroll down to find Windows Store Apps
  • Click and select Run the troubleshooter

Run Windows Store Apps Troubleshooter

  • Wait till the scan is over and the suggested fixes are applied

Method 2. Reset Windows Store Cache

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  • Press the Windows key + X and choose Windows PowerShell (Admin)
  • Right-click on that and Run as administrator
  • Type in wsreset.exe and press Enter

Reset Windows Store Cache

Method 3. Run SFC and DISM

Use Command Prompt commands to repair system file corruption:

  • Open Command Prompt as administrator
  • Use the following command and press Enter:
    sfc /scannow

Run SFC and DISM

  • Reboot your system
  • If SFC returned an error, then use the following command lines, pressing Enter after each:
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

Method 4. Delete the Download Folder

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  • Navigate to this address C:\\Windows\\SoftwareDistribution (If you have installed windows on ‘C’ drive)
  • You should see a folder named Download
  • Make a copy of this folder and paste it somewhere else
  • Now double-click on the original Download folder and delete everything inside

Delete the Download Folder

  • Go to the Windows Store and see if you still get the error

Method 5. Reset the Software Distribution Folder

  • Press Windows key + R to open the Run prompt
  • Type cmd and press Ctrl + Shift + Enter to open up an elevated Command Prompt
  • Click Yes to grant administrative privileges

Reset the Software Distribution Folder

  • Type the following commands in order and press Enter after each one:

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\\Windows\\SoftwareDistribution SoftwareDistribution.old

rmdir C:\\Windows\\SoftwareDistribution\\DataStore

rmdir C:\\Windows\\SoftwareDistribution\\Download

net start cryptSvc

net start bits

net start msiserver

  • Close the Command Prompt and restart your PC

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About the author
Gabriel E. Hall
Gabriel E. Hall - Passionate computer expert

Gabriel E. Hall is an expert troubleshooter who has been working in the information technology industry for years.

Contact Gabriel E. Hall
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