How to fix Windows Store error 0x80080207?

What causes How to fix Windows Store error 0x80080207?

Cache glitches
Corrupted system files
Specific app installation issues
Not related to poor internet connection

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Hello. I've been trying to download an app from the Windows Store, and I keep getting the error message: "Something happened and this app couldn't be installed. Please try again." Error code: 0x80080207. How can I fix this?

The Windows Store lets users download various apps, and update them all at once, which is very convenient. People no longer have to use third-party websites to download programs and risk being infected with PUPs (potentially unwanted programs)[ref en-1] or even malware. However, the Microsoft Store is not perfect and users often encounter various issues when trying to use it, even though it was already included in Windows 8.

Some users receive an error code 0x80080207 which seems to appear only when trying to install specific apps. One user said that the error appeared when he tried to download "ilomilo plus," but when he tried to download something else, the Windows Store worked fine. Because of this, the issue does not seem to be related to a poor internet connection as many other Windows Store errors.

There aren't any specific reasons why users could be receiving the 0x80080207 error. It could appear due to cache glitches, or corrupted system files. In this guide, we will provide you with a 5 step guide that could help you fix this issue. You will learn how to use Windows troubleshooting and how to manually repair corrupted system files.

However, manual troubleshooting can become a lengthy process so you can use a repair tool like [d1]. This powerful software can fix various system errors, BSODs,[ref en-2] corrupted files, registry issues, and optimize your machine by clearing cookies and cache.[ref en-3] This tool can come in handy on many different occasions so we suggest you try it.

How to fix windows store error 0x80080207

If you are ready to begin the process which could fix the Windows Store error 0x80080207, please follow the steps below carefully:

Method 1. Run Windows Store Apps Troubleshooter

A Troubleshooter is a tool that could help you resolve various issues on your Windows PC.

Type Troubleshoot in Windows search and press Enter
Click Additional troubleshooters if you can't see them listed
Scroll down to find Windows Store Apps
Click and select Run the troubleshooter

Wait till the scan is over and the suggested fixes are applied

Method 2. Reset Windows Store Cache

Press the Windows key + X and choose Windows PowerShell (Admin)
Right-click on that and Run as administrator
Type in wsreset.exe and press Enter

Method 3. Run SFC and DISM

Use Command Prompt commands to repair system file corruption:

Open Command Prompt as administrator
Use the following command and press Enter:
sfc /scannow

Reboot your system
If SFC returned an error, then use the following command lines, pressing Enter after each:
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth

Method 4. Delete the Download Folder

Navigate to this address C:\\Windows\\SoftwareDistribution (If you have installed windows on ‘C’ drive)
You should see a folder named Download
Make a copy of this folder and paste it somewhere else
Now double-click on the original Download folder and delete everything inside

Go to the Windows Store and see if you still get the error

Method 5. Reset the Software Distribution Folder

Press Windows key + R to open the Run prompt
Type cmd and press Ctrl + Shift + Enter to open up an elevated Command Prompt
Click Yes to grant administrative privileges

Type the following commands in order and press Enter after each one:

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\\Windows\\SoftwareDistribution SoftwareDistribution.old

rmdir C:\\Windows\\SoftwareDistribution\\DataStore

rmdir C:\\Windows\\SoftwareDistribution\\Download

net start cryptSvc

net start bits

net start msiserver

Close the Command Prompt and restart your PC

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Bottom line

To fix the Windows Store error 0x80080207, you can run the Windows Store Apps Troubleshooter and manually repair corrupted system files. If these methods do not resolve the issue, consider using a repair tool to address various system errors.

Frequently asked questions

What does the Windows Store error 0x80080207 indicate on Windows 10 or Windows 11?

The error 0x80080207 usually indicates a problem with the Microsoft Store's connection to the Microsoft servers, often due to network issues or corrupted cache files.

How can I clear the Microsoft Store cache to fix error 0x80080207 on Windows 10?

You can clear the Microsoft Store cache by pressing Windows + R to open the Run dialog, typing 'wsreset.exe', and then pressing Enter.

Is resetting the Microsoft Store a solution for error 0x80080207 on Windows 11?

Yes, resetting the Microsoft Store can help resolve error 0x80080207; you can do this by going to Settings > Apps > Apps & features, selecting Microsoft Store, and clicking on 'Advanced options' followed by 'Reset'.

Did this fix work for you?

Written & verified by

Jake Doevan

Senior Windows Technician

Windows repair tools SFC and DISM Startup failure recovery Windows Update errors System Restore

Jake Doevan is a senior Windows technician with deep practical knowledge of Windows' built-in repair and recovery tools. He has written extensively about SFC, DISM, CHKDSK, System Restore, and Windows Recovery Environment — the tools that can salvage a failing Windows installation without data loss. Jake's guides are precise and sequenced: each step is ordered to avoid compounding the original problem, and he explains what each command does so readers understand the process rather than following it blindly. His work is particularly valuable for users dealing with corruption, startup failures, and update-induced regressions.

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