How to fix
Windows update error 0xC19001E2
on Windows

Hello, I have neem trying to update Windows with feature updates for several days now, and I keep getting an error instead -  0xC19001E2. The message told me to try again later, but it just results in the same thing every time. Any idea of what is happening and how can I fix this?

Windows updates are shipped regularly by Microsoft - they improve the performance of the OS, fix bugs, and patch vulnerabilities that could otherwise result in a full-blow malware attack. While there are several out-of-band updates[ref en-2] that come as an emergency (these can be shipped at any time as necessary), usually updates are implemented on the patch Tuesday, which occurs on the second or fourth Tuesday of every month.[ref en-1]

Unfortunately, not all updates manage to reach users, as they are commonly plagued by errors such as 0xC19001E2. This particular error occurs every time when a Windows update is initiated either automatically or manually via the Settings panel. The message does not provide any accurate information apart from the error code itself:

Updates failed

There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:

Feature update to Windows 10, version XXXX - Error 0xC19001E2.

It goes without saying that, when this issue recurs, users might get frustrated, as there is no way to find any solutions from this message alone. We have previously discussed Windows update errors such as 0x8007012a, 0x800704B8 – 0x3001A, or 0x80240023, and this one is no exception - there are plenty of ways how it can be fixed.

In this case, the reason for the error to occur could be related to system file corruption, a simple update bug, stuck Windows update processes, and several others. Due to the many possibilities, we will provide several methods that should help you fix the error once and for all. If you would rather try an automatic solution instead, we recommend using the [d1] PC repair tool - it can also check your system for malware[ref en-3] and repair any damage done by it or other circumstances.

Fix 1. Run Windows Update Troubleshooter

We should first start fro the basics - the built-in troubleshooter. It can often pinpoint in the right direction when something goes wrong when using Windows:

• Type Troubleshoot in Windows search
• Select Additional troubleshooters
• Find Windows Update from the list
• Click it and select Run the troubleshooter

  

• Apply the suggested fixes and restart your computer.

Fix 2. Run system checks

Corrupted system files are known to be one of the main reasons why users suffer from Windows update errors.

• Type cmd in Windows search
• Right-click on Command Prompt and pick Run as administrator
• When User Account Control shows up, click Yes
• Use the following command lines, pressing Enter after each:
  sfc /scannow
  DISM /Online /Cleanup-Image /CheckHealth
  DISM /Online /Cleanup-Image /ScanHealth
  DISM /Online /Cleanup-Image /RestoreHealth

  

Fix 3. Reset Windows update components

• Open Command Prompt (Admin)
• Copy and paste the following commands, pressing Enter each time:
  net stop wuauserv
  net stop cryptSvc
  net stop bits
  net stop msiserver
• Press Win + E to open File Explorer
• Go to the following locations and delete the contents of these folders:
  C:\\Windows\\System32\\catroot2
  C:\\Windows\\SoftwareDistribution

  

• Open Command Prompt again and paste these commands:
  net start wuauserv
  net start cryptSvc
  net start bits
  net start msiserver
  
• Reboot your PC.

Fix 4. Turn off Bitlocker

It was reported that some users managed to get rid of the error after disabling Bitlocker. Proceed with the following steps:

• Type in Control Panel in Windows search and press Enter
• From here go to System and Security section and select BitLocker Drive encryption

  

• Select the appropriate partition and click Turn off Bitlocker
• Try updating Windows again.

Fix 5. Uninstall Dell software (if applicable)

If you are using a Dell computer or laptop, you should uninstall Dell Encryption and Dell Data Security apps (you can reinstate them later).

• Type in Control Panel in Windows search and press Enter
• Here, go to Programs > Uninstall a program
• Find Dell Encryption and Dell Data Security
• Right-click and select Uninstall
• Follow on-screen instructions to finish the process
• Restart the PC and try updating again.

Fix 6. Use Media Creation Tool

If none of the methods above helped, you should try upgrading using Media Creation Tool. Before you proceed, make file copies as a precautionary measure and disconnect all the unnecessary peripherals (printers, cameras, etc.).

• Go to the official Microsoft website and download Media Creation Tool
• Agree to terms and click Next
• Select Upgrade this PC now and select Next

  

• Windows will now download all the necessary files – it might take awhile
• Agree to terms once again and click Next
• Before installing, make sure that you are happy with your choices (otherwise, you can click Change what to keep option)
• Finally, click Install to begin the upgrade process.