How to Fix Windows Update Error Code 0x80080005?

by Ugnius Kiguolis - -
12

Question

Issue: How to Fix Windows Update Error Code 0x80080005?

Whenever I try to install the Creators Update, it gives me the error 0x80080005. I’ve searched for this error, but most of the information I’ve come up with is older than a year or two. Therefore, I don’t feel confident about experimenting with the old fixes regarding Creators Update. Could you please help?

Solved Answer

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One might think that Windows can perfectly function without updating it. Actually, it can. However, the longer the system does not get the updates, the more unstable, slow, and vulnerable it becomes. Each Windows component, including drivers, applications, smallest system files, anti-virus definitions, etc. have to be updated regularly to prevent errors, crashes, unresponsiveness, and virus infections. To ensure proper system’s maintenance, Microsoft introduced the Windows Update service, which automatically checks for the available updates and installs them. However, this service is one of the most problematic. The Internet is full of questions regarding Windows Update errors, which occur during or after the scan for updates and prevent the updates from being downloaded / installed. One of such Windows Update Errors is 0x80080005. It has been reported long time ago, but apparently it reoccurs with the new Windows 10 updates regularly.

The first instances of the 0x80080005 error occurrence have been noticed soon after Windows 10 OS release. Anniversary Update “skipped” this error, so it regenerated with the Windows Creators Update and later updates. Luckily, 0x80080005 error fixes are quite primitive, so you won’t need to gain some specific knowledge or take your PC to professionals. All you have to do is to carefully follow the instructions provided below.

the screenshot of the 0x80080005 error

Step 1. Deactivate antivirus software

Before activating Windows Update service, turn your anti-virus off. It doesn’t matter if you are using Windows Defender or a third-party anti-virus. Disable it temporarily and only then try to check for Windows Updates. If anti-virus is not the culprit of the 0x80080005 error, make sure to enable it. Don’t let the PC unprotected.

Step 2. Check for damaged system files

Windows Updates may stop working due to the damaged, missing or corrupted Windows files. To check that, run SFC scan and DISM tool:

  1. Click WinX and select Command Prompt (Admin).
  2. Type sfc /scannow and press Enter.
  3. Copy and paste DISM.exe /Online /Cleanup-image /Scanhealth command and press Enter.
  4. DISM.exe /Online /Cleanup-image /Restorehealth is the next command you should activate. Don’t forget to press Enter after it.
  5. Finally, close Command Prompt and restart the system.

If neither SFC nor DISM helped to fix 0x80080005 error, check Windows with a reliable optimization tool, say Reimage or RegCure Pro.

Step 3. Reset Windows Update Components

Windows Update service consists of four active components, i.e. MSI Installer, Windows Update Services, and BITS. If any of them stops working, Windows Update stops functioning properly and may deliver errors like 0x80080005. To fix that, you should reset Windows Update components by following the instructions provided here.

Step 4. Install the required update manually

If you encounter the Windows Update error code 0x80080005 during the installation of one particular update, for example, the Creators Update, the solution would be to navigate to the official Microsoft’s website and download the update manually. To access Microsoft Update Catalog quicker, please click on this link.

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About the author

Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

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