How to Fix Windows Update Error Code 0x80080005?

by Ugnius Kiguolis - -
12

Question

Issue: How to Fix Windows Update Error Code 0x80080005?

Whenever I try to install the Creators Update, it gives me the error 0x80080005. I’ve searched for this error, but most of the information I’ve come up with is older than a year or two. Therefore, I don’t feel confident about experimenting with the old fixes regarding Creators Update. Could you please help?

Solved Answer

0x80080005 is a Windows 10 update error, which can abort the installation of Windows 10, its Creators Update or the latest Windows 10 April 2018 update.[1] Although the system can function without receiving updates, it becomes unstable, slow, and vulnerable over time. 

Each Windows component, including drivers, applications, smallest system files, anti-virus definitions, etc. have to be updated regularly to prevent errors, crashes, unresponsiveness, and virus infections. To ensure proper system’s maintenance, Microsoft introduced the Windows Update service,[2] which automatically checks for the available updates and installs them.

However, this service is one of the most problematic. The Internet is full of questions regarding Windows Update errors, which occur during or after the scan for updates and prevent the updates from being downloaded / installed. The Error Code 0x80080005 is just that kind. It has been reported long time ago, but apparently it reoccurs with the new Windows 10 updates regularly.

0x80080005 error

The first instances of the 0x80080005 error occurrence have been noticed soon after Windows 10 OS release. Anniversary Update “skipped” this error, so it regenerated with the Windows Creators Update. Sadly, but the Windows 10 April 2018 update is not immune to this bug check as well. Tens of people have already flooded Windows forum with reports that they cannot install the update. 

Luckily, there's a couple of methods that can help to fix 0x80080005 error. You don't have to be an IT expert to perform those methods, except that try to be as careful as you can not to skip some steps or swap places. 

Method 1. Deactivate antivirus software

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Before activating Windows Update service, turn your anti-virus off. It doesn’t matter if you are using Windows Defender or a third-party anti-virus. Disable it temporarily and only then try to check for Windows Updates. If anti-virus is not the culprit of the 0x80080005 error, make sure to enable it. Don’t let the PC unprotected.

NOTE: do not forget to enable the anti-virus after all. Keeping the system unprotected can lead to virus infection.[3] 

Method 2. Run Windows Update Troubleshooter

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  1. Press Windows key + I to open Settings. 
  2. Now open Updates & Security section on the left pane.
  3. Click Troubleshoot
  4. Click Windows Update and select Run troubleshooter. 

Run Windows Update troubleshooter

Method 3. Check for damaged system files

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Windows Updates may stop working due to the damaged, missing or corrupted Windows files. To check that, you can apply a couple of methods. First of all, run SFC scan and DISM tools:

  1. Click WinX and select Command Prompt (Admin).
  2. Type sfc /scannow and press Enter.
  3. Copy and paste DISM.exe /Online /Cleanup-image /Scanhealth command and press Enter.
  4. DISM.exe /Online /Cleanup-image /Restorehealth is the next command you should activate. Don’t forget to press Enter after it.
  5. Finally, close Command Prompt and restart the system.

Run sfc/scannow

If neither SFC nor DISM helped to fix 0x80080005 error, check Windows with a reliable optimization tool. We recommend using Reimage. This program will check for damaged or missing files, we well as verify the condition of Windows Registries. 

Method 4. Take full control over System Volume Information folder

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  1. Right-click on Windows key + I and select Command Prompt  (Admin)
  2. Alternatively, open Windows search, type Command Prompt.
  3. Right-click on the Command Prompt option and select Run as Administrator. 
  4. Copy and paste the following command

    cmd.exe /c takeown /f”C:\\System Volume Information\\*” /R /D Y && icacls “C:\\System Volume Information\\*” /grant:R SYSTEM:F /T /C /L

  5. Press Enter to execute it. 
  6. Finally, restart your PC. 

Take ownership of the folder

In case this command did not work, try alternative methods listed here

Method 5. Reset Windows Update Components

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Windows Update service consists of four active components, i.e. MSI Installer, Windows Update Services, and BITS. If any of them stops working, Windows Update stops functioning properly and may deliver errors like 0x80080005. To fix that, you should reset Windows Update components by following the instructions provided here.

Method 6. Install the required update manually

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

If you encounter the Windows Update error code 0x80080005 during the installation of one particular update, for example, the Creators Update, the solution would be to navigate to the official Microsoft’s website and download the update manually. To access Microsoft Update Catalog quicker, please click on this link.

Use Media Creation Tool

If the problem occurs when installing major Windows 10 builds, you won't be able to download it from the catalog. In this case, we would strongly recommend using the Media Creation Tool or Upgrade Assistant.

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About the author

Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

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