How to fix WhatsApp white screen error?


Issue: How to fix WhatsApp white screen error?

Hello, my WhatsApp goes white screen as soon as I open it. The problem happened seemingly out of nowhere – I open the app and there is nothing visible. I cannot use the application, and it is very important to may day-to-day communication. Please help me fix WhatsApp white screen! I am using Windows 10, if that helps.

Solved Answer

WhatsApp white screen error is not a new occurrence and has been affecting users on various platforms, including Windows, macOS, iOS, or Android. In other words, regardless if you use a desktop version of the app or the mobile one, you can still encounter WhatsApp going white screen.

The issue can arise as soon as it is launched or during the operation of the program. All users can see is a white blank screen and are unable to chat with anybody, use app settings, or interact with it in any other way. Without a doubt, that can cause many incidences to all the WhatsApp users.

WhatsApp is one of the most popular Voice over IP (VoIP)[1] applications around, allowing people to send text messages, make calls, share pictures, and other media. First launched in 2009, it gained significant popularity among users due to its end-to-end encryption[2] log policy and ease of use. Currently, WhatsApp is used by more than 2 billion users, making it the most popular communications app out there.

Despite the achievements and popularity, the app does not evade problems completely. Security researchers noticed that WhatsApp is used to spread viruses and scams[3] – just like Facebook Messenger or Discord, or other platforms are. When it comes to technical problems, while they do not arise that often, some of the issues tend to return, and WhatsApp goes blank is just one of them – this problem has been around since at least 2016.

How to fix WhatsApp white screen error?How to fix WhatsApp white screen error?

WhatsApp white screen error can be fixed, however, and we will provide several methods below. Keep in mind that each of the devices is different, and there could be many different causes of the problem. Therefore, we highly recommend you first run a scan with ReimageMac Washing Machine X9 repair tool that could sometimes fix issues automatically.

Also, you should not forget to damaged programs might be a sign of malware infection, as such malicious programs like Trojans might cause device malfunctions. Thus, before you proceed with the below methods to fix WhatsApp white screen problem, perform a full system scan with powerful anti-malware.

Fix 1. Reboot your device and WhatsApp

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

First of all, let's start with the basics. The very first thing you should do when something is not working is rebooting the application or the operating system. If the program “hangs,” you should reboot the device instead. Regardless if it is a phone or a desktop computer you are using, just try this first.

Reboot the device/appReboot the device/app

Fix 2. Run the program in the compatibility mode

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

In order to get rid of this annoying issue on a Windows computer, you should run WhatsApp in compatibility mode. This is very easy to do, just follow these steps:

  • Right-click on the app and select Properties
  • Go to Compatibility tab
  • Under Compatibility mode, tick the Run this program in compatibility mode for option
  • From the drop-down menu, pick Windows Vista (Service Pack 2) Run in compatibility modeRun in compatibility mode
  • Click Apply and OK.

Fix 3. Run the app as administrator

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.
  • Right-click on the WhatsApp icon
  • Select Run as administrator
  • If the User Account Control shows up, pick Yes
  • See if WhatsApp white screen is gone

Fix 4. Reinstall the app

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

In some cases, you might not install the app correctly, hence the installation is bugged. Thus, we suggest you try to uninstall the application:


  • Type in Control Panel in Windows search and press Enter
  • Go to Programs > Uninstall a program
  • From the list, select WhatsApp
  • Right-click and pick Uninstall Uninstall from Windows
  • Follow the on-screen instructions


  • Click on Finder (can be found on your dock)
  • Select the Applications folder
  • Right-click on WhatsApp and select Move to Trash or drag it to Trash with your mouse Uninstall from Mac

If you want to delete the app from a mobile phone, you can find all the details in our step-by-step guide.

Once you have uninstalled WhatsApp fully, go to the official website, download and install it once again.

Fix 5. Attempt to find older version of the program

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To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Keep in mind that this fix is not fully reliable, as you would have to download WhatsApp from a third-party source. It was reported that version 2.2043.21.0 is the one that caused users issues, and the 2.2041.7 was fine to use. Thus, find yourself a reliable third-party source and download WhatsApp 2.2041.7 from there.

Repair your Errors automatically team is trying to do its best to help users find the best solutions for eliminating their errors. If you don't want to struggle with manual repair techniques, please use the automatic software. All recommended products have been tested and approved by our professionals. Tools that you can use to fix your error are listed bellow:

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Compatible with Microsoft Windows Compatible with OS X
Still having problems?
If you failed to fix your error using Reimage, reach our support team for help. Please, let us know all details that you think we should know about your problem.
Reimage - a patented specialized Windows repair program. It will diagnose your damaged PC. It will scan all System Files, DLLs and Registry Keys that have been damaged by security threats.Reimage - a patented specialized Mac OS X repair program. It will diagnose your damaged computer. It will scan all System Files and Registry Keys that have been damaged by security threats.
This patented repair process uses a database of 25 million components that can replace any damaged or missing file on user's computer.
To repair damaged system, you have to purchase the licensed version of Reimage malware removal tool.

Prevent websites, ISP, and other parties from tracking you

To stay completely anonymous and prevent the ISP and the government from spying on you, you should employ Private Internet Access VPN. It will allow you to connect to the internet while being completely anonymous by encrypting all information, prevent trackers, ads, as well as malicious content. Most importantly, you will stop the illegal surveillance activities that NSA and other governmental institutions are performing behind your back.


Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost. To recover lost files, you can use Data Recovery Pro – it searches through copies of files that are still available on your hard drive and retrieves them quickly.


Run as administrator
About the author
Ugnius Kiguolis
Ugnius Kiguolis - The problem solver

Ugnius Kiguolis is the founder and editor-in-chief of UGetFix. He is a professional security specialist and malware analyst who has been working in IT industry for over 20 years.

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