Issue: How to fix KB5014697 fails to install in Windows?
Hello. I tried to install the KB5014697 update several times on my Windows 11 PC but it fails every time. What should I do?
Windows 11 was released at the end of 2021 by Microsoft. Many people rushed to try it out. However, people were met with a number of errors, bugs, and glitches. We previously wrote about problems, like 100% disk usage, Windows Defender won't open, long audio delay, and many others.
Recently, users ran into trouble when trying to install the latest Windows 11 update KB5014697. Unfortunately, update installation problems are quite common and occur on every version of Windows. Some people report receiving the 0x800700a1 error code. The full message reads as follows:
Windows Update Standalone Installer
Installer encountered an error: 0x800700a1
The specified path is invalid
There are a number of reasons why this could be happening. Most often, Windows updates fail to install because of malfunctioning update components, and services. However, it was found that this specific error could occur because of third-party security software interference or Windows encryption called BitLocker.
In this guide, you will find 6 steps that could help you fix KB5014697 fails to install in Windows problem. Of course, manual troubleshooting can be a lengthy process so you can try running a scan with FortectMac Washing Machine X9. This maintenance tool can fix most system errors, BSODs, corrupted files, and registry issues. Otherwise, follow the instructions below.
Solution 1. Run Windows Update Troubleshooter
- Click the Windows button and select Settings
- Select System from the left pane, then scroll down on the right pane, and click on Troubleshoot
- Click on Other troubleshooters
- Locate the Windows Update troubleshooter and hit the Run button
Solution 2. Restart Windows Services
- Type services in the search bar and launch the Services utility
- Find Windows Update in the list
- Double-click on it, set the Startup type to Automatic, and click Apply
- Now click on Restart the Service
- Do the same with Background Intelligent Transfer Service
Solution 3. Reset Windows Update Components
- Open the Command Prompt as an Administrator
- Type the following commands one by one and press Enter after each:
net stop bits
net stop wuauserv
net stop cryptsvc
Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat”
Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak
Ren %Systemroot%\SoftwareDistribution\Download Download.bak
Ren %Systemroot%\System32\catroot2 catroot2.bak
sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
cd /d %windir%\system32
netsh winsock reset
net start bits
net start wuauserv
net start cryptsvc
- Wait for the process to finish and restart your PC
Solution 4. Use Microsoft Update Catalog
Whenever Windows updates fail to install automatically, you can always try doing it manually. First, you need to find out which KB number is relevant to you.
- Right-click Start button and pick Settings
- Go to Update & Security
- On the right, locate and click View update history
- From the list, note the KB number that fails to install with the error code
- Go to Microsoft Update Catalog page, type in the KB number and press Search
- Download the update and install it manually
Solution 5. Disable Third-Party Security Software
Sometimes antivirus software can block legitimate processes mistakenly. You should try disabling your antivirus and trying to run the update again.
Solution 6. Suspend BitLocker
- Open Control Panel, select System and Security
- Go to BitLocker Drive Encryption and click on Suspend protection
- Select Yes
- Try installing the update
Resume BitLocker protection:
- Open Control Panel
- Select System and Security > BitLocker Drive Encryption > Resume protection
- Select Yes
How to uninstall the KB5014697 update?
If the installation of KB5014697 has caused you problems, you can try uninstalling it through your settings.
- In Settings, from the left sidebar, select Windows Update
- On the Windows Update page, click Update History
- From the Related Settings section, choose Uninstall Updates
- To remove an update, select it in the list and then click Uninstall
- Click Yes in the prompt to continue
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