How to fix “Potential Windows update database error detected” issue?

by Olivia Morelli - -
12

Question

Issue: How to fix “Potential Windows update database error detected” issue?

I tried to repair my PC. I accessed to Windows Update and selected “Repair Windows Update Database Corruption” and “Repair Windows Update components,” but received “Potential Windows update database error detected.” How could I fix it?

Solved Answer

Fix it now! Fix it now!
The free scanner will identify main causes of your problem in its scan report. To eliminate them, you have to activate the licensed version of Reimage repair software by purchasing it. To repair damaged system, you have to purchase the licensed version of Reimage Reimage.

Since IT technicians spread recommendations to install all latest Windows updates to keep the best system’s performance, stability, and security, more and more people follow this recommendation.

However, often Windows 10 update process gets a tough nut to crack due to various errors, including “Potential Windows update database error detected.” The latter error harasses Windows users when they access Windows Update[1] section and attempt to check for updates.

showing “Potential Windows update database error detected” error

Most of the updates on Windows are installed automatically,[2]  unless the device owner defers the updates manually. However, if you opt for installing some updates before the system detects and installs them automatically, you may have some problems.

“Potential Windows update database error detected” issue

If you have disabled automatic Windows Update service and keep installing Windows 10 updates manually, you may face various obstacles, for example, 0x80070020, 0x80080005, 0x8024001f, 0x80244022, 0x80096004 and others. The first Windows Update service remedy is the Windows Update Troubleshooter, which is supposed to detect and fix the error automatically.

BUT what if Windows Update Troubleshooter[3] scan ends up with an error “Potential Windows update database error detected?” The answer is simple – you will have to fix all the problems manually. First of all, address the issue related to Windows Update Troubleshooter and then find the fixes regarding Windows Update error.

Fixing Windows Update Troubleshooter error “Potential Windows update database error detected”

Method 1. Use Command Prompt

  • Right-click on Windows key and select Command Prompt (Admin).
  • Copy and paste the following commands in the Command Prompt and press Enter after each of them:
    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    Ren C:\\Windows\\SoftwareDistribution SoftwareDistribution.old
    Ren C:\\Windows\\System32\\catroot2 Catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
Use Command Prompt

If these commands did not help to solve the “Potential Windows update database error detected” issue, try sfc / scannow and Dism tools.

Method 2. Run SFC and DISM tools

  • Click Windows key + X and select Command Prompt (Admin).
  • Type sfc /scannow command and press Enter.
Run sfc/scannow
  • Then type the following commands and hit Enter after each of them:
    DISM.exe /Online /Cleanup-image /Scanhealth
    DISM.exe /Online /Cleanup-image /Restorehealth
Run Dism command
  • Close Command Prompt and reboot the system.

Method 3. Enable System Restore

If Windows Update service worked fine up until today, you may try to use System Restore function and then try to check for Windows Updates. If you don’t know how to use System Restore, please refer to this post.

Enable System Restore

In addition, you should also check the system for damaged registry entries or corrupted system files. Registry entries and crucial system files often trigger system’s problems, software incompatibilities and similar issues. To check that, we would strongly recommend using Reimage or another professional software utility.

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Still having problems?
If you failed to fix your error using Reimage, reach our support team for help. Please, let us know all details that you think we should know about your problem.
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About the author

Olivia Morelli
Olivia Morelli - PC & Mac repair expert

Olivia Morelli is a young, but a perspicacious IT expert who is currently just a year away from a Bachelor’s Degree in Software Systems. Her primary passion is cyber security, however, thanks to her detailed understanding of computer networks, operating systems and hardware, she can find a fix for any PC or Mac issue.

Contact Olivia Morelli
About the company Esolutions

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